Tops Friendly Market is a convenient and well-stocked local supermarket. Customers find the store fresh, clean, and reliably stocked even during bad weather. The staff are consistently described as great, very helpful, polite, and patient. They are knowledgeable in helping customers find specific items, including a strong selection for special diets like gluten-free and vegetarian. Staff are also noted for assisting with tasks like the self-checkout stations, helping carry groceries to cars, and fetching extra carts. The store offers two different sizes of plastic shopping carts. While some note the prices can be a little more expensive than other stores, the Tops card helps lower costs. The store's restrooms are clean and stocked. Some customers feel the store could be more aggressive in marking down items nearing their sell-by date. Overall, Tops Friendly Market provides a pleasant and easier shopping trip, making it a go-to for regular grocery needs.