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March 2024 by Hale Kanay
Richard Peterson (Rich) is a wonderful person and a professional businessman in his job who has no arrogance. We were in good hands. I highly recommend him to anyone because he cares deeply about his customers. And he is very trusting and empowering person.
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May 2023 by Joseph Gerbino
Our household has been using First Response Restoration & Cleaning yearly for the past three years now and their servicing is consistently on point! They’re always on time, professional, thorough, friendly and a pleasure to have in our home! Employee Dominic always ensures our satisfaction and has our household laughing in addition too throughout his entire visit! If you’re looking for/in need of furniture, etc. cleaning; we highly recommended reaching out and giving them a try! Thanks for always taking care of us, our furniture and being friendly with all our fur-babies!Services: Upholstery cleaning
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May 2023 by Joseph G.
Our household has been using First Response Restoration & Cleaning yearly for the past three years now and their servicing is consistently on point! They're always on time, professional, thorough, friendly and a pleasure to have in our home! Employee Dominic always ensures our satisfaction and has our household laughing in addition too throughout his entire visit! If you're looking for/in need of furniture, etc. cleaning; we highly recommended reaching out and giving them a try! Thanks for always taking care of us, our furniture and being friendly with all our fur-babies!
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December 2022 by Robert Savino
Immediate response to set up convenient time for appointment. Answered all questions and offered recommendations while performing diagnostics. Followed up with external lab test results, supplying a complete report.
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November 2022 by Lynn Brown
Love Richie and the crew. Have used them multiple times. They got a home dialysis stain out of our carpet and then some stains from a sick cat the day before. Not only were they professional but they were on time and they worked to get me in the schedule for the next day so those sick cat stains wouldn’t set. My carpet looked brand new. I plan on using them in the future. The only guys I’ll use!
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November 2022 by Gerry Brady
I am extremely happy to give this company and the service they provided a review. I will attached the pictures to show you why. The cleaning was deep and thorough. Our carpets came out like new. I was mostly impressed by the eagerness to please which can be rare nowadays. The young man Brandyn took his time and was very thorough. He was very knowledgeable and explained every step of the process to use. In addition to our carpets, he also cleaned our kitchen floor tiles. Honestly, this cleaning was amazing, we had no idea that the grout could be cleaned like this. It actually changed the look of our kitchen floor. I have also attached some pictures of that. In addition, they took great care when entering our home which I though was very respectful. We really appreciated this work and we could not have expected anything more.
If you need some cleaning done then this would be the company to go with.
Thank you,
Gerry
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November 2022 by Denise P.
I hired this great company to come and clean my carpet. I was quoted a price for a three room special. I stated to Rich that I only needed one room done. He quoted me a fee of $89. When the gentlemen arrived I was overcharged by $10. When I contacted the company they immediately responded that he would refund the difference of the error. I am very impressed with the professionalism of this company and great customer service.
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October 2022 by Carmen Urtecho
Very professional company they cleaned and disinfected my basement from mold and water damage, awesome and neat job, I highly recommend this company! Also fair prices! Will definitely use them againServices: Mold cleaning
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September 2022 by Gerard Brady
I am extremely happy to give this company and the service they provided a review. I will attached the pictures to show you why. The cleaning was deep and thorough. Our carpets came out like new. I was mostly impressed by the eagerness to please which can be rare nowadays. The young man Brandyn took his time and was very thorough. He was very knowledgeable and explained every step of the process to use. In addition to our carpets, he also cleaned our kitchen floor tiles. Honestly, this cleaning was amazing, we had no idea that the grout could be cleaned like this. It actually changed the look of our kitchen floor. I have also attached some pictures of that. In addition, they took great care when entering our home which I though was very respectful. We really appreciated this work and we could not have expected anything more.If you need some cleaning done then this would be the company to go with.Thank you,GerryServices: Flooring
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June 2022 by Krystal S
First Response came this morning to clean my area rug and my carpeted stairs. Everything came out better than I could have even imagined. They were on time and very professional! I already scheduled to have them come back to do my furniture later this week! I would highly recommend this company!!Service: Carpet steam cleaning
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June 2022 by Katharina Vrontos
I can’t say enough about the quality of service I received this morning! The technician arrived exactly on time and the cleaning of my carpet areas and upholstery were beyond my expectations. I give them a 5* and will definitely be using them in the future !! Thank you !Services: Upholstery cleaning
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May 2022 by Krystin Reilly
My 80 yr old mom called me frantic that she had an awful stain on her new bedroom carpet. She couldn't wait for me to come out the next day. I did a quick Google search for carpet cleaning and found First Response. I spoke with Richie about the situation and he hooked us up with same day service...mom actually had someone at her door within 45min. I was shocked at how reasonable their pricing was especially with it being an emergency. I was in CT and was able to pay without my mom worrying. She said the carpet turned out wonderful and Dominic was kind and very thorough. He made her feel comfortable. Thank you so much for coming to our rescue. I would certainly call on First Response for any of our household cleaning needs.Service: Carpet cleaning
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May 2022 by Raven Mackey
2 workers arrived during the 11-2 scheduled window. They were efficient, courteous, and my stairs and area rug look brand new. It was also very easy to schedule and correspond directly with the owner, Rich, via text/phone. Highly recommend and will be using them again.Service: Carpet cleaning
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May 2022 by Lorraine Pomarico
This company is great. The prices r reasonable and Branden did a great job cleaning my upholstery I've also used them to clean my carpets. Highly recommend this companyServices: General carpet cleaning
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April 2022 by Yamile Osorio
The staff at First Response Restoration is amazing! Every interaction from making an appointment to after care was great. Service was exceptional. They were knowledgeable and quick, my carpets are clean and smell great! Great value too. Will definitely be using their service again.Service: Carpet steam cleaning
