10AM - 7PM
72 NY-109, West Babylon
Gift Shops
“Best place to buy a gift. The staff is friendly and they gift wrap. They have many unique gift choices. Christine delivered great customer service. I would give more than 5 stars if Google let me.”
“This place is so awesome! Friendliest people I've met in so long. Super attentive and warm, welcoming, and courteous. Very kind people with excellent service and attention to detail. So happy to have walked into this storefront and met the staff. Super clean super pro.”
“I have to be honest—after two incredibly frustrating calls with other Edible Arrangements locations, I was bracing myself for yet another letdown when I reached out to the Melville store. On Valentine’s Day morning at 11:37 AM, I placed an “hour delivery” order for a sweet surprise for my son’s pre-K teachers—something small but meaningful, especially as I’d be attending their class party later that afternoon. By the time I arrived at the school at 1:45 PM and the teachers hadn’t received anything, my heart sank. The clock was ticking, school ended at 2:30, and I had spent over $100 on what was now looking like a missed moment.
I called the original store I placed the order with—one I’d already given over $300 in business that same day—and not only were they unhelpful, they were borderline rude. No accountability, no urgency, no “let’s fix this.” Just excuses and attitude. I was told it wasn’t their responsibility, redirected to another store, and hung up more frustrated than when I started. The second location? Even worse. I was told, verbatim, “there’s no such thing as one-hour delivery on a holiday.” And when I pushed back, I was talked over, dismissed, and ultimately rushed off the phone with zero resolution. At that point, I was ready to call corporate and demand a refund across the board.
And then… I saw the email confirmation—it pointed to Edible Arrangements in Melville. Honestly? I was ready to fight.
But the moment I spoke to Erika, Brandy, Maria, and Mike, everything shifted. They were kind. They were calm. They were solutions-focused, even though this mess had nothing to do with them. Instead of deflecting blame, they said: “We’ll make it right.” And they meant it.
Not only did they track down the order, reroute it, and ensure it was delivered within 15 minutes, but they also added two extra items—on their own dime—as an apology for the delay. That kind of service is rare. And that kind of heart? Even rarer.
Let me be clear: the Melville team saved the face of two other stores that completely dropped the ball. I won’t call those stores out by name (because I’m not here to publicly drag businesses), but I will say this: I’ll never order from them again. Melville is the only Edible Arrangements I’ll ever use from this point forward.
Corporate should be thanking Erika, Brandy, Maria, and Mike—not just for protecting the brand, but for truly embodying what customer service is supposed to look like. Their professionalism, empathy, and hustle turned a disaster into a reminder that good people still exist—and they just happen to work in Melville.
To anyone placing an order: Don’t risk your money—or your special moments—on stores that can’t follow through. Go with Melville. Every time.
Thank you again to the entire team—you didn’t just deliver fruit, you delivered hope. And I’ll never forget it.”
“I can’t say enough good things about them. I have used them multiple times their service is always fast and kind. This week as they transition to a new store owner and their systems were down. I came in for a last-minute purchase. They were quick to help me. They were not able to get the system back up In a timely manner that they offered to cover my purchase. To me that speaks Remarkable customer service!! I will definitely be returning and keep using them!!”
“This is a small local gift shop that has everything and anything you can possibly think of for gifting someone. The have a wide selection of jewelry, figurines, toys, frames, house wares, trinkets, and more. The staff is friendly and helpful. They also sell helium balloons for all occasions.
I will highlight that this shop has a large turnover of the items they sell; meaning that every time I visit I find new things on the shelves. The store is small, but it is packed with nicely selected items that are a pleasure to look at and buy.
They also offer a large selection of cards for all occasions. They have gifts for special occasions such as weddings, baptisms, first communions and more.
Forget Amazon, instead go to this local store to buy a special gift that will for sure be a hit.”
“The edible arrangements were so good I wish I took pictures.. it was for my sister’s wedding and honestly every body ate through it so quickly!!
The strawberries and bananas were so fresh and sweet the best part of it was I took some home and 2 days later they still tasted fresh!! I think this might be my go to spot. Highly recommended”
“Amazing service!!! Wow!! I didn’t catch the ladies name who assisted me but, she was awesome. Last minute order, just 2 hours before closing she was able to make it happen!! Thank you so much for that and the delivery was super fast!”
“Lovely shop - truly something for everyone to treasure here. This is the kind of place where you'll find something that will delight you and others (everyone always asks me where did I get such and such and I always send them here!). Makes sense - the staff are warm and truly want to support your needs.
It is a very thoughtfully curated shop with high quality, trendy and timeless clothes (women's, teens, children's and men's!), home goods, jewelry and accessories. They also have a very sweet section of books, activities and toys for children.
Beautiful and well curated shop of unique finds, well priced and quality materials, and exceptionally kind and helpful staff. A must visit if you're in the area!”
“The store is great but had a horrible experience with an associate named Maria..was in the store with my mom looking around looking when we asked the associate Maria for help looking for an item she pointed and said they’re over but they are out of your price range. When we said excuse me she repeated “they are out of your price range”. It shouldn’t matter what the price range is for us we’re customers , looking to spend money and this associate made the experience horrible. Luckily the other associate was sweet and corrected her immediately but now we know we’ll just be shopping online or another location.”
“Amazing card store..!! you will find any card in this place. Amazing selection of gifts for all occasions! Workers are always smiling and very helpful! Best 50%off card store on Lo g island!”
“Harry and his beautiful family's please keep up the wonderful work you are doing in the community you guys always let everyone that come through the door feel welcome with a smile and most of all you know most of your customers by name keep on serving the community.”
“Very pleased. I placed an order as a gift that was either stolen or delivered to the wrong address, which is not the stores fault. I spoke with Ahmad (I hope I spelled this right) and he was extremely personable and accommodating. He was willing to make things right immediately by delivering the same arrangement again at no charge. This is a location you can trust. Thank you for the amazing customer service! Will def shop here again!”
“Great place to shop for last minute gifts. I love the bracelet they carry. The ladies that work there are always helpful and go out of their way to gift wrap for you.”