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February 2024 by Lime TEKO
Worst Customer Service I've ever experienced. The apparent owner "Jimmy" and main mechanic, is an awful person. Maybe a good mechanic, I don't know. But when I came back after getting my car serviced a few times here, to find out if a missing bolt might have been something he's responsible for, calmly mind you. He became extremely defensive and started getting loud and yelling. Couldn't work his own system and blamed me for not putting me in his own system of clients, to which he admitted to himself. Then added multiple lies on top of that wonderful customer service. Please save your self time, money and energy and go somewhere else.
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February 2024 by Corprate
“Jimmy”, the apparent Owner and main Mechanic has been an absolutely awful person to deal with. Started getting angry and yelling when he couldn’t find the receipts inside his own system, blames me for not having a receipt. And added lying to his list of terrible customer service. He might be a great mechanic, but save yourself the time, money and the energy.
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February 2024 by Emil Seksembayev
The worst, Customer Service, I’ve ever experience. After multiple visits, blamed me for not being able to find my file, started yelling at me at the slightest issue. I couldn’t have a conversation or ask a question with him and apparently he’s the owner “Jimmy” the “main mechanic.” Maybe he might be a good mechanic, but an absolutely terrible person. If you want a good customer experience, I suggest you pick a different place.
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February 2024 by Teko L.
Worst Customer Service I've ever experienced. "Jimmy" the apparent owner and main mechanic is an awful person to deal with, might be a good mechanic from what I heard, but he's not worth the mental aggravation. Got laud as soon as I asked a question about his work. All I tried to do is find out if he worked on a certain part to fix something else for me as it had a missing bolt, calmly mind you. He responded with raising his voice and blaming me for not being in his customer system, that he said he never put me into. And added lying multiple times to my face to his stelar performance. Anyways, making a long story short. Save your self time, money and energy and go somewhere else.
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February 2024 by Daniel Alicea
DO NOT GO TO THIS BUSINESS. Jimmy is irresponsible and drinks while working on your car. He can barely speak when explaining the work that needs to be done because he’s too drunk. Do yourself a favor and find an honest mechanic who isn’t out getting loaded on his lunch break.
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February 2024 by Daniel A.
DO NOT GO TO THIS BUSINESS. Jimmy is irresponsible and drinks while working on your car. He can barely speak when explaining the work that needs to be done because he's too drunk. Do yourself a favor and find an honest mechanic who isn't out getting loaded on his lunch break.
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November 2023 by Amner frias
Trust worthy mechanic, great work and fair prices. Jimmy is a solid guy, de lo miooo
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October 2023 by B. Oscar
AVOID AT ALL COSTS. Wrote down "rear bumper damage" for my insurance car inspection for no reason whatsoever. My bumper is clean and shiny as a baby's bottom! Having a bad day much?? Now I need to go to another car inspection location to undo this. Bad probably sexist people here. STAY AWAY!
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October 2023 by J C
Staff was extremely rude to my family. We had made a morning appointment and after waiting for 40 minutes with no explanation, the worker finally shows up and says to my S/O when asked about not being on time for the reservation very rudely, "I am not your husband." Horrible experience. Go elsewhere for your auto needs
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July 2023 by Michael Nesheiwat
Came to see Jimmy for a tire replacement after Midas kept me waiting for 3 hours as “the next car in the line”. I am originally from West Harrison and remembered Jimmy’s shop and gave him a call. He ordered the tire I needed and I stopped by 2 hours later. Fast, courteous, professional installation, at about 15% cheaper than Midas (even with their “coupons”). I wouldn’t go anywhere else for tire and break work than Jimmy’s shop!
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May 2023 by Admin
Jimmy is actually really well priced, he has never made me pay more when he could have. I have a rental business and started using him because I feel he has been honest. I know alot about car mechanics and alot of guys will BS me, everytime I've used him he is busy so he doesn't have time to BS and procrastinate, he just fixes it fast and is fair.
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February 2023 by Viclenia Polanco
Jimmy and all the staff there were very kind, professional and very transparent when it came to helping me out. I appreciate them so much for their hard work and dedication for what they do. The ABSOLUTE BEST auto repair business in westchester county, they made my concerns about my car very easy to understand as I don’t know much.
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February 2023 by Rosa Ybarra
The best auto repair in white plains, the workers are attentive and very friendly, whenever I have problems with my car I never hesitate to bring it here because the service is 6 stars and they have never failed me.Services: Tire rotations
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February 2023 by Diana Quispe
Have had the best experiences here with my car. Will continue to come back.
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February 2023 by Yssis Sanchez
I am very pleased with the service and highly recommended this business.
