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July 2023 by Phillipe Edouard
Worst Bank ever honestly! The ATM NEVER works! They have max 2 people working and a manager behind a class cubicle doing nothing!Update!! Again the ATM is not working and again I walk in to terrible customer service and no one caring about customers accessing their money. This place needs to be shut down!!
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October 2022 by School of love
Terrible service, and the people who work there have no idea what they're doing. Closed my account, never again!
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March 2022 by Zakia Wisdom
The ATM is always under maintenance. I’ve come by on a number of occasions needing to deposit or withdraw funds and the machine is broken or no funds are available. This really needs to be fixed it is a huge inconvenience
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January 2022 by Michael Turner
This is the worst keybank in the Rockland area. The lines are always so long and slow. The bankers seems to only care when you have money in your accounts otherwise they are too “busy”. The manager Ana is the worst. Rude, incompetent and fake. Stay away.
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October 2021 by EvOmiKe
This bank could care less about customer service. They will gladly leave a very long line, refusing to make eye contact w the customers waiting, as they finish their "work". Customers do not come first at this bank. They are slower than slow and behind the times. Stay away
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May 2021 by Bridget Moschetti
0 customer service capability. Been calling for weeks to set up a new account and no one picks up
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May 2021 by Justin Walter
Horrible! The platform people pressured me on unnecessary products if I wanted that I’d go to the mall and get bothered by the kiosk. Stick with chase fast and convenient!
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April 2021 by N V
Worst customer service pawn you off to a million people nothing gets done
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March 2021 by Carmen Tavarez
(Translated by Google) The best bank ... excellent service, very attentive employees ... I have been in this bank for many years and I have never had a problem ... I recommend it 100% ?(Original)El mejor banco ..exelente servicio los empleados muy atentos .. tengo muchos Años en este banco y nunca he tenido problema ...se lo Recomiendo 100%?
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February 2020 by Thomas Ossa
KeyBank is a wonderful part of the North Rockland Community, directly on route 9W. I know several managers of that branch, including Miguel and Marlon. Both great individuals, and they run the branch well! They are also very focused on building relationships with the local businesses and residents of the North Rockland area. Highly recommended.
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February 2020 by David Isaacson
Marlon is the best guy to guard your money
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January 2020 by bocascrapper
Marlon March and Key Bank work very hard to help you set up a business or help your teenagers set up personal accounts.
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October 2019 by Bo Freeman
I was planning to open an account for my convienant store but I refuse to give my business to a place that would refuse to exchange pennies when there is one customers in your branch. I'll go to Chase instead. Curious what makes your pennies only for your holders. BAD BAD BAD CUSTOMER SERVICE FOR A POTENTIAL CLIENT (which everyon is)!
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August 2019 by Michele Parrino
The customer service at KeyBank in West Haverstraw is always fabulous. Very professional and knowledgeable staff! I will be a lifelong customer!
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May 2019 by Michele Mulherin
The customer service at KeyBank in West Haverstraw is always fabulous. Very professional and knowledgeable staff! I will be a lifelong customer!
