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February 2024 by Robert Acosta
Game box on shelf but they didn't have the game.
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January 2024 by Laura Reyes
Love the store. Love the prices. Love to come here.
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November 2023 by k m
Great love it best place to get your games any platform staff is great i just bought new ps5 and some games sales associate was very helpful thank you
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October 2023 by Nana B
Helpful, easy parking. Very short staffed though.
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September 2023 by Anthony Lupagazi
Came in to buy a Xbox series s and once I got home and opened it up I noticed that the controller had black gunk all over it. I went to show the worker and he gave me a “new” one. He told me that the so called guy in the back must not have cleaned it. After using the “new” controller for about a month it just completely stopped working now went back once again to show them that now this controller is broken and they told me the most the can do is give me $3.14 for the controller which is ridiculous. I am not happy with this game stop AT ALL. I should be given a new controller considering this one was “new” and is now broken.
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September 2023 by Joseph Layous
Customer Service was horrible, they falsely advertise products online make u come all the way into store just to give u a problem when you show them the product and price that is displayed. I wouldn’t recommend coming to this GameStop they try and rob you while making you feel like ur getting a good deal.
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August 2023 by Kevin Matthews
Worst GameStop in the country. Nothing works, system always down, no cash trade in. Nothing but excuses management running it down to the ground. Be prepared to waste a trip if you head on down.
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May 2023 by Sabahudin Cecunjanin
I was told by a GameStop Employee the week before that there would be 7 copies of The Legend of Zelda: Tears of the Kingdom Collectors Edition. They requested I be there around 11pm and I’m pretty much guaranteed a copy. I’m the 3rd car in the parking lot at 10:30pm. I see one customer go in, I follow afterwards and I’m told that they have 0 collectors editions left. 7 copies, 3 cars, 1 customer went in before me? Math doesn’t add up. Unless they were just left in the back and held for employees or for friends of the employees, which seems most likely. The only reason I’m not giving it a 1 star is because the employees that are normally at the GameStop are pretty friendly, whoever was running the show for this midnight release really dropped the ball by “losing” 7 collectors editions. Probably something to be looked into.
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March 2023 by Daniel Holden
Great place if your a gamer. Pick up games systems controllers. Lots of other things too. You don't need to Use Amazon who no longer have the best prices. Get out and meet your fellow gamers
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March 2023 by Sandra C.
horrible customer service I have been calling for the past 2 hours and no one answers the phone. What is the point of having a number registered if the associates don't bother to answer the dam phone?
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February 2023 by Daniel O
Great place if your a gamer. Pick up games systems controllers. Lots of other things too. You don't need to Use Amazon who no longer have the best prices. Get out and meet your fellow gamers
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February 2023 by Chronis Tsempelis
This particular store has ripped me off twice, go to the one in Hempstead instead!!! Liars and miserable employees don't make for a good customer experience
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February 2023 by Pat W
I've been going to this gamestop for the last 20ish years. My most recent experience I was selling some used ps4 games. It was an easy process like usual but the salesperson was super friendly and we talked about our recent games and they even showed me a video of dying light 2 after explaining to me about the game. He figured I would like it because of our conversation and he was right. I stayed a little after the transaction to continue talking because he was knowledgeable about gaming and it was a good conversation. This is why I will continue to shop at this gamestop for my gaming needs.
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January 2023 by Edwin Fuentes
Good store for gamers like myself.
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December 2022 by YCRAW09 LEO
I was trying to trade in my ps4 console today the person who was helping me refuse to take my ps4 bcz it has small hair cracked barely noticeable even if it was fully working nothing to affect the software plus the employee was putting as a Defective already and give me 1/2 of the price showed online and even like that they cancel my trade in,this company need to tech more the Employees what a good Customer service means!!! Why offer trade in service if they reject the Customer for a small cosmetic thing very disappointed !!!~