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September 2023 by Master Hissal
Very confusing numbering system and unit numbers very difficult to see. Not fenced in.
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February 2022 by Jennifer Robbins
Dawn is the best manager, always responsive and helpful... clean units and affordable.
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October 2021 by Louis Santiago
We have a Unit at Storage 28 and Dawn is Amazing and Very Helpful.. Thanks Again for all you have done for us...?
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October 2020 by Empower To Be Well Life Coaching
It could use better outdoor lighting that gets turned on as soon as it is dark and remains on till sunrise. Right now lights are on sometimes early night but then aren't late night. It varies way too much.
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August 2020 by Lynda Rutherford
Never would I recommend this place! Our payment was late because Dawn, the so-called manager, took days to return our call regarding how much was owed. She put a secondary lock on the unit, which remained on the unit for 3 weeks, even after after the check was submitted. Multiple trips to the unit resulted in not being able to get to our items, but since there is never anyone on premise, our only recourse was to phone. Phone calls are never returned in a timely fashion; sometimes it takes days and sometimes the calls are never returned. These trips not only cost us our time, but money as well since we were coming from out of the area. Finally after 21 days of having the payment the secondary lock was removed! Do yourselves a favor and go elsewhere. There's a storage place a few miles before this one, also on Rte 28; plus there are many in Kingston. This place is horrific!
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August 2020 by Charles Grinbaum
Class acts, Dawn the general manager is great.
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May 2019 by Nathaniel Terpening
Nice customer service but they didn't have a unit the size I needed. My number was taken and I received a call when one came available, 2 weeks later. Unfortunately I no longer needed a unit, but I really appreciate the time and thought to call me. Often those follow-ups don't happen. On a side note, the numbers listed on Google didn't get me to their office. But they provide 24 hour access and support. And have pens and other office supplies with the correct number on them.
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October 2018 by Lisa Todd
Great experience! I needed them and Dawn was there to accommodate me. Great customer care.
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October 2018 by Ashokan Equestrian
Exceptional Staff/Owners! They recognize the HUMAN side of this business, and their generosity is so appreciated by our 501c3 Charity.
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August 2018 by Keith Leonard
Tried to get a unit here last year. No one is ever in the office, never answers the phone. Finally someone called me back, took my info and never heard from them again.
