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July 2025 by Barry Mangione
Good service and friendly staff. We rented two vehicles for a mission trip to WV with our church. One of them had a mechanical problem and needed to be replaced, causing some of our team to lose a day’s work helping to repair homes in the area. When we told Brendan at the West Islip branch about it, he spoke with his manager about it, and they adjusted the price accordingly. Will definitely rent with them again.
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July 2025 by Tracy Nienburg
Always a pleasure doing business with this company and location!
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June 2025 by C Farr
Professional and attentive to the customer's satisfaction. Katelyn was awesome.
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May 2025 by Rose D. Priester
I've been a customer for 20 years plus!!! I get the VIP Treatment EVERY TIME!!!👍🏽🙌🏽🥰
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May 2025 by Jøнη VαІєŋтıŋø
Needed a rental after my car was totaled in an accident. The staff was wonderful, especially Katie. Then when we returned it the manager bill took an extra day from our deposit money stating that we could have returned the car over the weekend when a different sales person told us we couldn’t return it till Monday. Billy refused to ask the sales person that told me and just kept explaining the math instead of the person who lied to us. The car sat in my driveway the whole weekend then I had to miss work to return the car Monday and he just played dumb. CROOKS & LIES. There are 50 car rental places within 2 miles of this place. Don’t use enterprise and definitely don’t trust anyone at the Bayshore location
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August 2024 by Catherine Howard
Nasty … go elsewhere
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July 2024 by Shauntel Sims
I've been a valued customer for a very long time. The service is great. The cars are always good. May need a oil change after a week or so. However always meet my needs
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July 2024 by Jim Singleton
I rented from Enterprise West Islip, right off Sunrise Hwy for 3-days. The office was terrific, the choice of vehicles available was great- I really liked the Mazda CX-30 I picked and because Mazda (like Nissan) is now building cars without regular USB charging ports (USB-C only), my agent Estoban actually lent me his personal charging card for the duration. Outstanding customer service! When I started getting 'need oil change' warnings in the car, I texted the office and they replied right away by phone, telling me to ignore it, bad sensor. I will definitely rent from Enterprise again. JS, Islip
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July 2024 by Allana St.clair
My experience with enterprise ( west Islip )is always amazing
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July 2024 by nicole tertulien
All I can say is WOW! Out of all the car rental locations I’ve ever been to, this location surpasses standards! I definitely want to speak about management assistant Esteban! He was absolutely amazing! With his exceptional professionalism and patience he helped me with getting a vehicle and even helped me switch vehicles when I needed. Esteban answered all questions without hesitation and went above and beyond when it came making sure I was taking proper precautions when picking insurance for the vehicle and making sure I was comfortable! With his Thoroughness and proper explanation I was 100 percent worry free when being in a different vehicle than my own. I recommend him to anyone going to this location! His above and beyond service should not go unnoticed! I definitely will be returning and appreciate all his help!
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July 2024 by L M
Had to use their services for a temporary rental. No issues. Smooth, simple, quick process.
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July 2024 by Esau Carranza
I want to thank esteban and perry for the serivice they helped me and happy steban for helping for my problems and question on regarding the mini van chresyler and i recommend you talk to esteban for the best help I highly recommend this place thanks.
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June 2024 by Debbie Degenhardt
Fast, professional service, clean, good running cars.
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June 2024 by Yvonne Young
All the guys and lady that work in this office are the most amazing group they treat me all the time like I'm very important. They always give the best customer service. I'm always there lol so we are on a first name basis I don't want to leave anyone out so I won't call out names but they are the best. They go above and beyond to help with whatever you need. Thanks you all. I wish every one would have the skills they have
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June 2024 by S D
Had a great experience. Esteban was so nice and super helpful.
