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March 2024 by aryzito15
Had a great experience switching from ATT toT-Mobile at the store. Staff was amazing!! THANK YOU!!
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February 2024 by Kevin Mercorella
Amazing service Kumail help me with My phone
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October 2023 by Ruth Segreto
Very helpful all the time I am 84 the manager always help me ti fix my phone e issues
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July 2023 by Joyce LaGiusa
Excellent service & very knowledgeable & professional. Best T-Mobile store!
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July 2023 by Cielito Peterson
Great service here always love to come here they are always helpful
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July 2023 by Leigh Musarra
Customer service is above and beyond. Very helpful!
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July 2023 by vincent maffetone
great customer service 100%
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June 2023 by michelle hernandez
Very knowledgeable team I highly recommend this store
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November 2022 by Samantha Broski
Sal was very kind & patient during the whole process of upgrading to the new iPhone 14. Thank you for taking care of us & staying passed close while waiting for my transfer. I appreciate it so much!
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October 2022 by Terry Conti
Peter is the epitome of excellence. His professionalism and knowledge is what made my decision to stay with t mobileT mobile needs more employees like Peter to stay a leader in the market
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September 2022 by milagros rogers
Absolutely the worst customer service. Totally incompetent techs and sales people
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August 2022 by Elizabeth Maldonado
It's my first time coming to this location. The gut helped me right away. The store wasn't busy at all.
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June 2022 by Brendan D.
They don’t even answer the phone. And it’s a phone store. Tons of negative reviews about lazy staff
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May 2022 by Kayla O.
Unfortunately, all that the representatives seem to care about here is the sale - not the customer. I came here to upgrade my phone and did not have the best experience. The two men who assisted me seemed very helpful at first but took over two hours to update our phones due to an "update". When we came back, they said found a great deal and could save me $10 per month by adding trackers on. Long story short, after speaking with a t-mobile rep through text, I found out that the only "deal" there was was getting $5 off the $10 per month trackers. I went back to the store to ask for clarification and to possible return the trackers. The representative was not helpful at all. Even after speaking with his manager over the phone, he was still not able to explain how having these trackers would save me money. They were claiming my bill would be less money and if I took them off, it would go up in price, which the rep who I chatted with while in store confirmed that is not sure and she was not sure where they got that information from. I had to ask several times in a row for the trackers to be returned and he kept offering that the manager could call me when I was no longer interested after the conversation I had with the rep while waiting over an HOUR in the store. I will not be coming back here and hope to find a better experience at another t-mobile.
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March 2022 by Merlot
The staff seemed extremely lazy & the manager started laughing to her other coworker about how many photos I had on my phone, making me feel extremely uncomfortable. Of all my years going to phone stores, I've NEVER had a worker make comments about what I had on my phone & be extremely rude. I'll never be going there again. I highly suggest you hire all new staff & a new manager to this place. Horrible.
