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January 2024 by Amanda W.
Came here to figure out the steps to change my name on my passport and get the paper I needed to do so. Was first told I didn't have to pay for expedited shipping because it's within a year of getting my passport and when I said that's not what the website says I was told I shouldn't have changed my name. Then I was told I needed to pay over $200 for a new passport book and expedited shipping because the 1 year rule is only for if the government made a mistake on your passport not if you chose to change your name. Then a manager gives me an envelope and the paperwork and tells me I was right this whole time that all I have to do is fill it out at home, put my marriage license, passport book, picture and check in the envelope and put it in my mailbox for my mailman to tell me that I have to bring it to the post office to mail it or it will get sent back. Learn how to do your job.
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November 2023 by fredric chaleff
Never a problem, friendly courteous and helpful.
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July 2023 by Dominick G.
This place is a horrible excuse for a post office. stay away if possible. The workers are rude and nasty. They are not helpful. This seems to be a dumping ground for bad employee.
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June 2023 by Alize Venier
I am beyond grateful for the outstanding service I received today. I was trying to send a package and I was struggling with getting the package ready and trying to care for my two little ones. It was becoming impossible. Just when I was about to give up and try a different day the women who were working saw me struggling and helped me right away. There were two women who came around the counter and brought out toys for my little ones , I believe their names were Careen and Jeanette. Jeanette helped entertain my little ones while another women named Hani got my package already to ship. There are no words to describe how incredibly thankful I am for the love that was shown today. They worked together as a team to lend a helping out to me. I will forever be grateful.
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September 2022 by Tom Redmond
Every time I come into lobby and Muhammad and or Careen are there they are polite, knowledgeable and respectful. Outstanding team members. Five stars! In a world where it appears more and more laziness is taking the forefront. Awesome to know work ethic and friendliness, humor and respect means something to people like them. Outstanding.
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September 2022 by Maria Tamm
Must be the rudest and slowest post office on Long Island. Dealt with Hanni. So disrespectiful.
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August 2022 by Mary B.
Usually I go to Babylon or Brightwaters because the West Islip post office is always so slow. But today, the lady, Hany, takes the cake, she was the absolute worst. Not only was she slow, but had no respect or manners. Going to the Babylon post office from now on, they are so professional and quick.
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July 2022 by Carina McCaffrey
All of USPS is terrible. I’ve been waiting 2 weeks for a package that’s still in Texas and was told by numerous people they can’t help me because it’s “in transit”. The package was supposed to arrive to my home June 10th it’s now June 21… I filed numerous claims and still nothing. After this I will never use USPS ever again
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July 2022 by Pasquale Romeo
Place is good. Staff is fine. Never had an issue.
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July 2021 by Fred Michel
It was busy , buy my business was taken care of .Took Me 10 minutes to complete my transaction from the time I walk in and walk out
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June 2021 by Monique W.
Here we go, Omg the racism in this country is getting worse and worse. Came here to this post office to get a passport. Worker Hani was so nasty and rude I had to call the manager. She overchargd me for my passport , when I said something to her about it she get a worse attitude. I said why are you charging me double for a passport. She started yelling saying I was late for our appt. I said no I wasn't you were helping others and I was standing there waiting for you. What does that have to do with you double charging me. She tried ignoring me until I had to raise my voice and ask for a Manger again. She totally dismissed the fact that she was totally rude and disrespectful and decided to take other customers which was Spanish over me. I was already there for my appt. Throwing my money and receipt back at me . So another worker came to assist with the passport and stood there until everything was complete. I said if you don't like your job quit. Don't be talking down at me and being disrespectful taking your own race over me as though I don't count. Just annoying how some people are so lost , stupid, retarded, dum. What a way to start the Saturday. SMH
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February 2021 by Rasha M
Amazing service. The employee at the far right was super friendly, knowledgeable, and made sure we get our business done without any delays.
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August 2020 by Derek Holtberg
My pay check gets sent in the mail from Jericho on Friday morning to West Islip. Not that far. No doubt it arrives at this post office Monday but somehow it takes until Thursday for me to get it in the mailbox. There has to be some sort of major incompetence going on at this location and its just one of the slowest and most awful postal locations on long island!
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July 2020 by Jamie Gibson
Ken is the best this Post Office has going for it! He knows all his regular customers by name and is very professional. My mother has had a PO box there for a few years now. When she gets a heavy package he will bring it around back for her, as she cannot lift it herself. Thank you Kenny!
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March 2020 by Kenneth Vaughan
Great service today ?
