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February 2024 by T O N Y SM
Lately this branch has been disappointing me because of the lack of ATMs. Since December 2023, they removed the scanners that allowed customers to more easily scan their purchases at the self-checkout registers. And fruits and vegetables are often in poor condition. And this and other things have made me decide not to renew my membership for 2024
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February 2024 by Jose B.
Horrible Experience . How good is a warranty (on a set of tires) if they do not longer sell a replacement if needed? With only 20k miles on it, One of my tires got a puncture that (according to them) happened to too close to an older one, and they wouldn't repair it . Fine, I offered to buy a new one but they do not longer sell the exact match, instead, the wanted to seel.me a whole new set of 4. Discount offered miserable 10,%> big deal. I took my tire and got it fixed at an independent shop.
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February 2024 by Tavito Ramos
Your cash payment machine does not work, the assistant does not appear when I needed it, it took me half an hour waiting in I will never return to palisades center bjs NEVER NEVER
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February 2024 by Mayra Vasquez
Bj’s is my favorite store, I find everything I need, everything I need for the home I love BJ’s ❤️
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February 2024 by Taylor O'Grady
Terribly run, they never have chickens out and will have you waiting 50 minutes for one.
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January 2024 by Chris Rodi
God forbid you want a rotis chicken
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December 2023 by Carlos Marte
I come to this BJs every week for the last years and never had a complaint. Last week, however, I used one of the flat carts because I was picking up quite a large number of items.When I went to pay, a very unfriendly lady Called Dolores who said to be the store manager scanned my items. When I got my receipt from her I noticed that she overcharged me by over $90 dollars. I asked her to check the receipts with me because I believe that she had overcharged me. Ms. Dolores checked my receipt and there it was. Now, instead of apologizing for why she’s done, Ms. Dolores (who shouldn’t be near any customer) gave me a very unpleasant attitude and started blaming other people for her mistake.I am not going to stop coming here, but if this is what it takes for BJs management to know about this, then be it. I spend a lot of money here to be treated like this.I have the refund receipts to back this, by the way.
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December 2023 by H. B.
I often come here for curbside pickup and most recently had a great experience with an associate named Jamel even though the mall was crowded due to the holiday season. I will be back soon
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December 2023 by Taji Martin
I came into this BJs at the last minute trying to get a photo placed on a cake. Not only did Jean and Angie really try to accommodate me, the cake came out beautifully.
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December 2023 by Mellessa Anglin
I seriously wonder how this organization remains in business! Customer service is non existent , and policies are nonsensical, archaic and downright primitive. There's no trick to it, I come here because Costco and shoprite can be so packed at times but there is a reason Costco is packed and grows in leaps and bounds over BJ's. Save yourself the aggravation and don't waste your time and money on this business.
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December 2023 by Claudia Perez
Customer Service is very rude , the lady with glasses and long blonde hair is very rude you can tell she hates her job , went to ask her a question regarding the BJs credit card and she didnt not want to help, " stated she does not do that " . Very rude service.
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October 2023 by Erwann Bouvry
Every time I go there, the line to pay for my articles is longer than before. It usually takes around 30min to be able to pay. Should avoid going there if you are in a hurry.
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October 2023 by s3niormoment
The deli department is ridiculous. Sunday midday & no customer interaction, snails pace & couldn't give a f attitude. 4 scales , 2 people working .
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August 2023 by Leslie Nebbia
I love shopping at this location. Just started using drive up and Chip was the nicest person with positive energy. He was so helpful getting my items packed and it was just an overall great experience. Thanks Chip!!
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August 2023 by T H
Security guy was really rude. A few months ago we were at the palisades mall and we were trying to find the best buy. We thought we could walk thru the bj's to get to it as it is attached to the mall, but apparently there's only one entrance/exit. So after walking around for 5 minutes, we left and the security very rudely searched my partner's backpack (he has diabetes so carries his supplies with him). Of course didnt find anything because we ARENT THIEVES.Rude rude rude. I got an offer to become a member in my email but will never because of that experience.