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December 2023 by Wendy Ripp, LCSW-R
Ms. Amanda Ripa, Assistant Store Manager at the 100 Snake Hill Road Extra Space Storage facility in West Nyack is a real treasure - a consummate professional with so much heart ! She calmly and confidently helped us navigate through the ‘system’ long distance, because we wanted to help a friend pay his monthly unit charge, in one of your CT facilities. She was friendly, helpful and patient, and tirelessly explored every possible avenue to assist us, and also reached out to the other storage space, in question. In short, she generously and kindly took time to cut through ‘red tape’ . In the end, we will have to drive to CT to help make his payment because he has to do some data updating, in person, but now the necessary steps are clearly understood, thanks to Ms. Ripa. We also inquired about renting space at the West Nyack facility and are very impressed at the cleanliness and security measures in place, and the strong sense of knowledge, expertise and compassionate authority that Ms. Ripa displays. Brava, Ms. Ripa!!
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December 2023 by J D
Excellent service ? Allie and Amanda are the best! Very detailed and informative how they explain everything. They go the extra mile.
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November 2023 by Jennifer M.
Just switched from Public Storage to ExtraSpace storage. What a difference! Highly recommend, well lit, friendly and helpful personnel and clean, did I emphasize clean! And they have 10 carts on site.
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November 2023 by Skylar Weber
I’ve been with extra space for a little over year and I have only good things to say. The building is super clean and all the employees are great. Amanda was really helpful when I had to move to a different unit she showed me all my size options. Also ran into her today cleaning the building and she’s stopped to help me. Definitely the best storage facility in the area
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October 2023 by Samantha Smikun
Allyson (the manager) and Amanda the associate were both amazing with supporting my MIL and I with our upcoming move into the storage unit. The facility is very clean and organized. Allyson walked us through a tour of the whole facility and gave us detailed information about the care of each storage unit. I wouldn’t go anywhere else besides this place. Be sure to ask for Allyson or Amanda.
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September 2023 by Rachel Joseph
Allie is truly a blessing towards my life. Moving can be tumultuous at times, but thank God for Allie keeping me calm and sane through it all. I appreciate you Allie.
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September 2023 by Cristina Rodriguez
Amazing and smooth transaction. Amanda was awesome. Friendly, patient and very courteous when responding to our many questions. The storage facility is very clean, well lit. Made me feel safe as opposed to other storage places that seem dark, gloomy and scary. I thought the prices for the units were reasonable.Plus the location right before Palisades Mall. Super easy to find.So glad and relieved we found aStorage facility that meets our needs.Much continued success.Many thanks,Cristina
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September 2023 by Theresa Burnett
I rented my storage unit online. Once I got there and went inside I was amazed at how clean and organized this facility is. I feel confident my belongings will be safe. I also spoke with Amanda who was very polite and courteous. She explained everything to me with great detail. Great customer service experience.
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September 2023 by Linda Rochetti
I first spoke to Amanda who was very kind and helpful. When I called back I got the site manager who was just as great. They made this experience so easy and stress free. The got me all set up without having to drive there!. The Nyack location certainly rocked that customer service!!!!!
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September 2023 by Michael Miller
Amanda was very helpful and gave us a tour of different sized spaces to help visualize our needs. Was very helpful, courteous and informative. smooth transaction and couldn’t have asked for better customer service. Thank you!!
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September 2023 by Nick Gerrei
Renting a storage unit from this facility is great experience. The unit was clean, easily accessible, providing the perfect solution for my needs. Also, Amanda was amazing and provided excellent customer service.
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August 2023 by Bernice Cintron
My son and I cannot say enough about Allie Fogerty. She was absolutely phenomenal and is very knowledgeable assisting you when it comes to the rental and thoroughly explained how monthly prices may fluctuate. She may have been an incredible Economics teacher. Allie also takes the extra time to offer you the best deal possible. I highly recommend this business moreso because of it's superb staff!
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July 2023 by Bernice C.
My son and I cannot say enough about Allie Fogerty. She was absolutely phenomenal and is very knowledgeable assisting you when it comes to the rental and thoroughly explained how monthly prices may fluctuate. She may have been an incredible Economics teacher. Allie also takes the extra time to offer you the best deal possible. I highly recommend this business moreso because of it's superb staff!
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June 2023 by Sue Madrous
I needed a storage place last minute and was able to secure a unit immediately. I can honestly say from beginning to my move out they were AMAZING accommodating and understanding. I want to personally thank Amanda, (Assistant Mgr) for staying late and helping me cut a lock. Allie (Manager) you have a well run operation here !!!! Thank you again for always putting the customer first!!!!!
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June 2023 by Diana Flood
Amanda has been so very helpful I have never had a storage space before and she made it very easy, even when I changed my mind about which unit I wanted.
