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November 2023 by Lady B
Not sure about the less than 4 * reviews here but I have had nothing but great experience at this store.The inflation has of course driven the prices up that is nothing "a store" or people working there responsible for.I have been coming to this store after moving in this area a year ago. The staff is very helpful and attentive. The manager is friendly, on top of everything even with less employees working at times. The store is in great condition despite busy hours and I have felt welcomed and free to come here. The presence of a great staff and the environment they create for customers is the reason I come and shop here all the time. Those that complain about workers doing their jobs just do not want to cooperate or follow company policies.This is store is in a mall with lot of traffic, so it can get very busy and become tumultuous due to amount of people and lot of people with families and small kids come here. I give credit to their team to try to fix and be on top of everything. Regardless, the manager and his staff are doing a great job and although the selection is not a lot I can find what I need for my family. Thank you!
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October 2023 by Bee S
Not sure about the less than 4 * reviews here but I have had nothing but great experience at this store.The inflation has of course driven the prices up that is nothing "a store" or people working there responsible for.I have been coming to this store after moving in this area a year ago. The staff is very helpful and attentive. The manager is friendly, on top of everything even with less employees working at times. The store is in great condition despite busy hours and I have felt welcomed and free to come here. The presence of a great staff and the environment they create for customers is the reason I come and shop here all the time. Those that complain about workers doing their jobs just do not want to cooperate or follow company policies.This is store is in a mall with lot of traffic, so it can get very busy and become tumultuous due to amount of people and lot of people with families and small kids come here. I give credit to their team to try to fix and be on top of everything. Regardless, the manager and his staff are doing a great job and although the selection is not a lot I can find what I need for my family. Thank you!
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October 2023 by Bea Shelby
Not sure about the less than 4 * reviews here but I have had nothing but great experience at this store.The inflation has of course driven the prices up that is nothing "a store" or people working there responsible for.I have been coming to this store after moving in this area a year ago. The staff is very helpful and attentive. The manager is friendly, on top of everything even with less employees working at times. The store is in great condition despite busy hours and I have felt welcomed and free to come here. The presence of a great staff and the environment they create for customers is the reason I come and shop here all the time. Those that complain about workers doing their jobs just do not want to cooperate or follow company policies.This is store is in a mall with lot of traffic, so it can get very busy and become tumultuous due to amount of people and lot of people with families and small kids come here. I give credit to their team to try to fix and be on top of everything. Regardless, the manager and his staff are doing a great job and although the selection is not a lot I can find what I need for my family. Thank you!
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September 2023 by Sassy S
I've been a loyal customer if FF for years. I absolutely love them. I've always been able to find something in the store until this year. The clearance prices were so expensive, like they've never been lowered. The selections were okay, but not at all like before.
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October 2022 by Moses
They don't have a selection of dressy shoes.
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May 2022 by Y Reasen
1 person working the store, completely unhelpful. We were the only 3 in the whole place that was in shambles. When approached with a question, she had already started shaking her head no w/o even hearing what had to be said; no eye contact whatsoever ?. When I finally made a purchase & said we didn't want the boxes, she put the shoes back in the boxes, stood back in silence and crossed her arms, while I muddled over pulling the shoes BACK OUT of the boxes. Useless. Bad day or not, you know what you signed up for when you took this job. Don't want the job? There's plenty of others more willing... smdh
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May 2022 by Melanie McKaba
Love this shoe store and their prices.
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May 2022 by denise dellaporta
The counter person was extremely helpful and I appreciated the extra effort. It's definitely what sets this little gem apart from DSW
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January 2022 by Malcolm Wilkins
One of the most unpleasant experiences I have ever had in a retail establishment. The associate# 310239 was extremely unprofessional and careless. Not only did she laugh repeatedly and make unnecessary comments but she made returning a product that much harder after the holidays. This employee was also not wearing a name tag one of the many mistakes made today.
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November 2021 by Eketia J-Baptiste
Was just at the store and Kyle went above and beyond to help with all my questions and help me find shows for my niece. Sarah was also a great help with all of our needs
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August 2021 by Jean Hawley
Very glad I stopped in. Clerks were very helpful and even found and ordered what I was looking for online. Plus got a few other deals
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August 2021 by Benjamin Kaller
Good selection, great promotion, but most of all amazing staff. They were all so nice and helpful.
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August 2021 by mike ramos
Shoe price is decent.
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July 2021 by Vinny Marzella
Never find shoes that fit, size 13 men’s…..
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June 2021 by Joanna Halpern
I bought a pair of toddler shoes for my son. After trying them on, he wanted to wear them out of the store so I only brought the shoebox to the checkout counter. The associate asked me to make sure it was the correct size, because other customers had purchased shoes of the wrong size doing the same thing. After assuring her it was the correct size, the associate at the next register reiterated the same request. Again I affirmed that I had the correct size, and told them they could check the shoes. They declined and proceeded with the transaction, as long as I had "triple checked". I was very irritated that they did not trust me the first time. Overall negative experience, but great deal on clearance shoes.