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June 2025 by Philip Micalizzi
Staff is extremely rude
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April 2025 by Jason Mann
Zero help. Not surprised. Shamestop
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April 2025 by JJ Albino
EVERY GOD DAMN TIME I GO THERE, THEY SOMEHOW MESS UP MY PURCHASE! if you’re looking for games/etc, I would not recommend this stop.
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October 2024 by Chuck Dixon-Cheeks
Trash ahh store, closed in the middle of the day. If you're going to close for an hour for lunch you should reflect that in your hours of operation so that the few people that actually come to this establishment aren't inconvenienced while you either eat a bologna sandwich or aimlessly wander the mall.
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July 2024 by Steven Rosa
TERRIBLE TERRIBLE TERRIBLE ! Late to open up the store by 30 minutes and had to deal with a piss poor attitude of an employee
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July 2024 by Bảo Huy Nguyễn
Variety are okay but the staff are amazing.
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June 2024 by nelson
Not sure if the rep was just lazy or if he wanted stuff for himself. The rep straight lied about the inventory because he didnt want to show it. Is it an issue for customers to see what the store has?!?
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April 2024 by joey febles
Walked into your palisades mall location. You hv some guy with glasses and beard completely ignoring customers. Sitting behind counter talking to a friend. Really niice service. Horrible!! Experience. Never going there again. Same guy hangs up on me when I asked for item in stock. When I called later. That's the kind of employees you want working for you guys???
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February 2024 by Menachem Heyman
GameStop be gamin workers r always ready to help and very knowledgeable
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December 2023 by Dee From Brooklyn
Pretty small store. Didn't see any deals posted. Staff is great though. Very helpful
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August 2023 by Adin Triolo
GameStop has its ups and downs. The selection of games is good. But the staff knowledge varies; some are helpful, others not so much. The store layout feels cluttered at times, making it challenging to find what you're looking for. They also never answer the phone, and seem to be short staffed yet it is in the middle of a mall.Overall, it's a mixed bag — sometimes a convenient stop, other times a bit frustrating. With some improvements in store organization, GameStop could definitely be a more reliable destination for gamers. I'd rate it 3 out of 5 due to the inconsistencies in service and pricing.
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August 2023 by Scott Sayumi Stacy Cortes
Super rude staff
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August 2023 by Michael Jacobi
Staff there is disgusting and takes advantage of people.
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August 2023 by Neil Wasserman
Awful service! First of all they never answer the phone !!! Then when I went to place an order and asked them to redeem my points to use for my purchase they edeemed my points for a coupon that was too large and could not be applied to the order. So it left me with no points to use for the order.. They wouldn’t revert the coupon back into points and the head manager refused to provide any compensation. So I had to pay more for an order that I could have used points for and I also have to end up calling customer service to reverse their mistake!
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May 2023 by Katherine Baboulis
By far the worst GameStop I have ever been to. The guy was incredibly rude, unhelpful and dismissive. I will never shop here again.
