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December 2019 by Lisa Butler
Tricia did my makeup for a wedding yesterday. I showed her the color dress I was wearing and told her to do what she thinks would look best. She ROCKED it! Out of my comfort zone but I loved my look and she was the sweetest! Thank you!!!
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December 2018 by Robie Ann A.
Stephanie is amazing. She did my make-up for my wedding, along with my Sisters and Best Friend, and did an incredible job. I told her what I wanted and she delivered it ... and more. She even surprised me by picking different colors for my eyes from our trial run that we did a few days before the wedding. Speaking of which, Stephanie was flexible with time in making sure we did a trial run prior to wedding day to make sure she knew which type of make-up would suit me. Stephanie was beyond professional - she came to the suite on time, went straight to work and really did her thing. She even recommended Jamez to do my hair, as well as my Sisters and Best Friend, so my wedding day preparation was not stressful by having her and Jamez around. We had fun in the process. Stephanie, I seriously cannot thank you enough for the amazing job that you did. You really made my day special. It was great seeing you and playing catch up. Thank you for our talks and laughs ... congratulations again!! I cannot wait when your bundle of joy makes her appearance soon !!
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December 2018 by Khadijah Kashif
Thanks Trisha for all your help!!!
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October 2018 by Rachelle O.
Customer service is beyond horrible here, not to mention items are usually out of stock. I made the mistake of coming here to get my make-up done, don't waste your time, it took them 2 hours and it the colors they picked for my skin tone looked awful.
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September 2018 by CC Davius
Cari did my makeup for my wedding and did an excellent job-- She listened to my preferences and mixed it with her expertise. My makeup came out perfectly for my big day!
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May 2018 by Deborah S.
I LOVE, LOVE, LOVE the staff at THIS counter, Stephanie, Margo and Rebecca are beyond FABULOUS and definitely Professional. On each occasion, they each took the time to know me and my preference/shades that worked with my complexion. It wasn't just about making a sale, it was about getting to know the customer and making a friend...a LONG LASTING Friend! I can easily go to ANY MAC store or counter but I feel a level of loyalty to THIS team. I NEVER leave disappointed! Then I started trusted them to DO my makeup and the compliments I receive EVERYTIME got me feeling like America's Next Top Model!! Wish I could give more then 5 stars!!!
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May 2018 by Meka ross
Extremely unprofessional. Lie about having a client coming in. I was in the mall for four hours waiting to make a large purchase and get my makeup done. I made an appointment however, I told the associate that if anyone canceled could you please call me. When I showed up and the manager was there she was willing to do my makeup. All of a sudden she was pleasant. I am very disappointed and disgusted I will never ever shop at Mac inside Macy's store again I will either order my products on Macy's online or go to the one in New Jersey .
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October 2017 by Trevor D.
Horrible customer service today 10/30/17. They pay no attention to customers who are looking for help picking out products. My girlfriend would have bought something but not one person would lift a finger to help her. They're way too busy standing around staring off into space, ignoring customers. Zero stars if I could. None of those people should have a job with the way they act - it's shameful how rude they are and they give MAC Cosmetics a bad name. Just terrible.
