Rockland Hyundai Service Center in West Nyack, NY, is a highly regarded automotive service provider that offers exceptional customer service and quality repairs. The service team is praised for their professionalism, efficiency, and kindness, going above and beyond to ensure customer satisfaction. The center provides a range of services, including routine maintenance, such as oil changes, tire rotations, and brake inspections, all performed by experienced technicians. Customers appreciate the convenience of the valet service, which includes a loaner vehicle while their car is being serviced. One customer had a particularly positive experience when they encountered an unexpected engine issue while traveling for a wedding. The service team at Rockland Hyundai acted quickly, diagnosing and fixing the problem in under two hours, allowing the customer to continue their journey with peace of mind. Customers also highlight the clean and comfortable waiting area, complete with free coffee and tea, as well as the well-stocked and clean bathroom facilities. While some customers have experienced longer wait times and scheduling challenges, the overall quality of the service and the warranty work performed have been consistently praised. Overall, Rockland Hyundai Service Center is a trusted destination for Hyundai owners in the area, offering a combination of expert service, customer-focused approach, and a commitment to ensuring the longevity and performance of their customers' vehicles.
Amazing customer service! I worked with Lenny, Fausto and Yojan on a new lease/vehicle trade in. It was fast, I got a great deal and everyone was so pleasant. I’ve never had a better car buying experience. Happy customer here!
July 2024
Amazing service - highly professional, expeditious and kind - highly recommend! Special thanks to Mr Matt Perez - sales consultant - who was outstanding!
September 2023
Our family now has three cars from this location. I normally hate shopping for cars and most often feel like I'm being taken advantage of. Rockland Hyundai is different and employees are great. Service is great as well. I have no complaints.
