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August 2023 by P Capparelli
Horrible customer service. Cashier was rude.
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May 2023 by Sarah Espinal
Touched my money and then proceeded to kneed the dough… didn’t eat my pretzels ?
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January 2023 by Cynthia Pulley Cynka
The Indian guy was very rude last night I ordered over 40 bucks worth of stuff he did not hear me say a number two which comes with a drink who in the world going to order two the pretzel dogs without one of them being a drink $40 worth of stuff or more without one of them coming with a drink he wanted to charge me a extra $5 for the lemonade when I showed him both receipts where we spent $40 he just didn't make it a number two and was very rude about it so I'm making a report and I have both receipts 1 for $31.25 and the other is $10.60 if he didn't hear me all I asked him to do was let me pay the difference in cost but he said no I have to pay 5 more dollars....that's ridiculous when he just saw my family was at the cart I walked aways 5 steps and came back and asked for for drink... smh poor service on his part...and I see others have said the same about him ..... he obviously doesn't have costumer service skills ??
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November 2022 by Lana
The taste was ok. But the price…. Paid almost $7 for 1 wetzel dog which is 1 sausage wrapped in dough. The price is ridiculous.
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November 2022 by Gabriel 2018
The Indian/Bengali guy taking orders yesterday tried to sell me a $7.49 cup of bites after I ordered a whole cinnamon pretzel advertised for $4 and change on his menu. When I told him again, he said "I can't sell you a whole pretzel", I asked why and he said "because of the system". He sounded totally offhanded and fake. It was Sunday 11/5/22 at 7PM. I ended up not buying anything. Never coming back.
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April 2022 by Ash M
Literally gave me a pretzel that wasn’t fully cooked and overcharged me. I will never come here again!!!!!
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April 2022 by James A.
This mall has like 4 of these kiosks in the building lol! So I am not sure the specific one that this is for, but here goes! I have been to them all anyway lol! If you have ever gone to any mall ever, you probably have seen a Wetzel's. It is exactly like Auntie Anne's but on the more savory side. I do not think that I have ever had a bad experience at any Wetzel's. Staff is always friendly enough. They all have this slight greasy vibe in the air as you get close by. They are as clean as they can be. Customers sometimes leave garbage by the register.... Their regular pretzels are pretty good, love the salty dough that they have. I usually stick to the pepperoni and cheese ones. If I feel like walking around, i usually get the sticks or nuggets, and some dipping sauce. It is all really good at the end of the day. My wife is a fan of their hot dogs, and I enjoy their hot dog bites. Recently I have really enjoyed their cinnamon sugar bites! Their slightly salty dough covered in cinnamon sugar, just heaven! Word of caution, its all really greasy, get extra napkins! All in all a great pretzel stand. If you want a pretzel as you walk around a mall, this is your place.
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June 2021 by Emma C.
Got a bag of the cinnamon sugar and salt pretzels. Cinnamon sugar ones were good. Salt ones lacked flavor Aka salt. Both tasted partly stale and cold. I wish they were warmer.
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March 2020 by Amy Agustin
Terrible experience 1st floor wretzel pretzel, gave the lady 10-12 min to show up thought it was enough time for her to use a bathroom, 3 other customers showed up and she still didnt show up such a loss in customers should hire more then one person to take charge when other one disappears on stand.
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January 2020 by Vishal “The Patel Travel Guy” Patel
Yum pretzels. Just wish I could eat em more
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September 2019 by cameran Joun
Wonderful
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July 2019 by Avi K.
Was shopping at the mall, so I decided to stop by and grab a bite to eat while shopping... Didn't look at the menu because before I got there I knew exactly what I wanted which was the usual, the Wetzel Bitz... The Wetzel Bitz tasted soo good!! It was warm, fresh, and soft... However, considering the one size bag of the Wetzel Bitz they had was very expensive, which was small... That one bag of Wetzel Bitz costed me around 5 dollars for such a small bag....
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April 2019 by Vishal Patel
Yum pretzels. Just wish I could eat em more
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March 2019 by C A
Who doesn't like hot pretzels from there local mall
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December 2018 by Bree Fal
Greasy gross messy pretzels. Why does the mall have so many of this pretzel place throughout? We want Auntie Anne's pretzels back! Thank you!
