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“Penfed's main customer service # routed to Lela at this branch, and she is a knowledgeable delight. I was hoping she could get credit for the sale in some way, but no she was just happy to be of help any way she could! Penfed has a great company culture and excellent rates (I got an autoloan in the past with them - I was told no origination fees or pre-payment penalty, and paid the loan off early without issue). Didn't know they had branches, and wish I had one near me!”
9AM - 5PM
584 US-9 Suite 100, Fishkill
Credit Unions
“WYLE (at fishkill branch), IS AMAZING, SUPER INFORMATIVE, AND SUCH A HUGE HELP. i am having a rough day today. i decided to finally open accounts at the credit union after putting it off for awhile. he was extremely helpful, super quick, very informative about everything MHVFCU has to offer, and how everything works. 10/10. anyone looking for help at the credit union should go to him. he was great. so happy i decided to get this done today. helped me open a checking account and 2 savings accounts.”
“MHVFCU the Credit Union located on Route 300 in Newburgh, NY, has been outstanding in providing me excellence in customer service while I am residing out of state to care for family.”
“I recently traveled from Wisconsin to New York for a business engagement, and it was my first visit to a Navy Federal Credit Union branch.
I must express how exceptional and accommodating the staff was during my experience.
Their professionalism and dedication to customer service were truly impressive, making my visit both pleasant and efficient.”
“A 4☆just because, Customer Services(HelpDesk) are Great on Everything...one thing and Please dont take me wrong, LOVE YOUR JOB n Be there for the Customers, Know your JOB before you assume what can happens. BUT Girl, you still My Jeanne On My Bottle...GREAT PLACE TO ANYTHING TO THEIR HANDS.I do RECOMMEND This ?”
“This is a people centric bank Although the tellers change frequently the middle management and above is focused on the credit union members. That's what the customers of the bank are called. It seems people matter to this bank. Some things that I need they can't do, like foreign money transfers but they do 90% of what I need.”
“Great service, great car loan rates. I was approved for a car loan, but the deal fell through. Sunmark was open late on a Friday night and was able to switch the loan and the car insurance to a different car after 5:00 on a Friday. I picked up the check the next day. Wow!”
“HVCU provided me with the lowest interest rate and payments then anyone else could for my new car purchase loan. The minute I walked in I was greeted so nicely and made sure I got into my appointment quickly. Robin M. helped me with finalizing my loan and it was quick and easy. Robin was very nice and made sure I knew everything about the loan and made the remaining process of it easy! Thank you!”
9AM - 5:30PM
953 NY-300, Newburgh
Credit Unions
“Back in September and October of 2024 I noticed my car payment was coming out twice a month I had went into the bank and spoke to a gentleman he went into the account and noticed I had two accounts one auto pay and one I had st up anyway he deleted one of the accounts however that did not work I had to go back to the bank a month later and spoke to someone else his name was Ruben Rodriguez. He listened to my dilemma made some calls completely deleted the second loan on my account and made sure I was refunded all my money from the double car payments. Thank you again sorry for the delay he was there late the bank had closed but he made sure I was taken care of and I really appreciate it”
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“Great customer service experience on my 1st time calling into PenFed inquiring about becoming a member. Very easy process to get into PenFed & I couldn’t be more happier now that I am member.”