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October 2023 by Davide C
Best value is just a name. This is the most expensive liquor store I've been to in the Buffalo area. Prices are far too high. Went a couple times, wont return. Nothing wrong with staff or the place, but the prices are not a value!
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September 2023 by Thomas
Cashiers in here are impatient drum on the desk make noises and things to hurry people
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May 2023 by Mark Hudson
Nicely designed and has decent variety; however, every time I go for wine that I enjoy, they are always 15% to 30% more expensive than any other liquor store....
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April 2023 by blanar7
Headed to the St. Patrick’s Day parade but could not find the new group favorite— Tippy Cow!! Went to a couple liquor stores to no avail. Called Best Value Wine & Liquors at 9pm. Rich answered and said they did have Tippy Cow!!!, but he was just locking the door and doesn’t open until noon on Sunday. As I expressed my disappointment, he said, how long would it take you to get here? Lol I said six minutes —he said I’ll be waiting. We skidded to a stop in front of the store, jumped out, and he opened the door. Sold us the two bottles that we needed and said “have fun at the parade.”I have never experienced customer service like that. Best Value is now my go to liquor store for all purchases. Thank you so much for Helping me complete the menu for our party on Delaware Avenue! I highly recommend that people support this family owned and operated store right by Wegman’s on Orchard Park Road in West Seneca.They also offer a military discount and then thanked my daughter in law for her service!
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February 2023 by Dianna Phelps
Everyone is always so friendly and helpful when I go there. ?Special thanks to Bobbi for helping me out with the Baileys vanilla mint. It's delish!! ?
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January 2023 by Ryan Piazza
Decent prices but above and beyond helpful and friendly staff will always stop and get my booze here when I'm in the area,
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January 2023 by Joe Radwan
Always a good experience in here-- the people there are always willing to help you out
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July 2022 by C Rodriguez
Great customer service. Not too big not too small. Convenient location! Everyone is very friendly and helpful.
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May 2022 by Diane Passenant
My favorite place to go for wine! Very helpful staff who have helped me find a few very good wines at reasonable prices! They also have tastings pretty regularly if you want to try something new!
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December 2021 by Paula Nuse
I have been here a handful of times and each time have been impressed every time! Everyone is so friendly and helpful!!
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October 2021 by PJ S
Asked for a recommend because they were out of stock on the Pinot noir I wanted. Was recommended ‘Liberty Creek’ brand. Terrible (dumped it in the drain) Grape juice in a bottle. The ‘Cabernet’ was basically the same thing. Will not be asking for recommendations here again. Extremely disappointed. Was told ‘I’ve never had a wine by this brand I didn’t like…’ Well obviously you’ve not had many wines. Just bad. ?
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October 2021 by Mickeal Wilson (Prismind/Raijin Ventinus)
They carry a large inventory. Finding spirits that I haven't seen in years is great
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June 2021 by Valerie E.
I was looking for a particular brand of gin to give as a gift and started by calling one of the larger liquor stores in the area. They were very short with me and after telling me they don't have it, I asked if it could be ordered and they simply said no. So I called Best Value and spoke with Bobbie who was incredibly friendly and helpful, which was a very welcome interaction after my call with the previous store. Bobbie said she is able to special order the gin I was looking for and it arrived at the store within a couple of days. Thanks to Bobbie, I was a called a hero for tracking down my friend's favorite gin. Picking the order up went smoothly as well. Thank you all, especially Bobbie for the excellent customer service!
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June 2021 by Barbara Carr
Roxanne was very helpful! I was looking for a variety of things for girls night. Iove the choices, Long Island iced teas, pina colada, mudslides in a can and also picked up a couple of different sangria wines ? cut up some fruit and throw in a little ice, great for a hot day ? or summer evening.
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March 2021 by Rob Michalowski
Wow Covid 19 prices hit that nice store . Plus the best valve sign is gone the first owners most of sold out . 2 guys in there running the show now . They are there to sale out the stock in the back . Time to go back to Southgate liquors
