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March 2024 by Dan Korpanty
Truck was done as soon as they said it would be ! Very easy place to work with!
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March 2024 by Rene Tylec
I recently needed my car to be repaired due to a gutter falling and doing some damage. I was very apprehensive about taking my car just anywhere. One place I looked at wasn’t very helpful. It was recommended that I should look at CarStar. Well right from the beginning they made the process very easy. They walked me through everything from start to finish and answered any questions I had no matter how simple it was. When I picked up my car it was amazing on how well they completed the work. I would highly recommended CarStar!
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March 2024 by Tom Myslinski
Extremely professional and friendly service.Stephanie and Jim went above and beyond to explain the process and to make sure that we were comfortable. Would highly recommend this location
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March 2024 by Yaroslav Ivanchuk
Excellent work! Excellent communication!
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March 2024 by Tony the mailman
Due to a collision with a deer. Needed to get my kia repaired. The employees here were nothing but helpful. Car was ready when promised. The work on car was excellent. I would highly recommend them. I would use them again if needed.
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March 2024 by Paul Hunter
Very professional. Happy with service
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March 2024 by Jonathan Ruggiero
5 stars all around, and in all honesty would give more than 5 stars if possible. The staff is one of the most transparent, professional and friendly I have encountered in a long time. As of recently I had started to lose faith in trusting local shops with car repairs amongst other maintenance. My experience at this Car Star has done a lot to restore my faith in trusting others, and I would go back to them any time!!!
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March 2024 by Kevin Yox
They worked seamlessly with my insurance company to make the repairs on my vehicle and communicated with me throughout the entire process. They sent text message updates as progress was made on the repairs to let me see how it was coming along. They even washed and detailed the interior and exterior and the repairs look beautiful. Great service!
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February 2024 by Alicesen Paige
Very professional, kept me updated, & made my car look like nothing had happened!!
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February 2024 by Michele Jetty
They were awesome! Jim is amazing and he was very prompt in his communication highly highly recommend!
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February 2024 by Ashunti McClain
Even though I had to drive my truck from Indianapolis to Buffalo because I don’t trust anyone but carstar west Seneca to fix my truck is insane but Per usual lol, Kevin And Stephanie Always Provide Great Customer Service And I Can Never Thank Them Enough For The Communication They’ve Always Kept Me In The Loop. Carstar always does a great job repairing my car and they will always get my business.
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February 2024 by Gary Ryerson
Good jobCar was ready on timeQuality of work was excellentNo hassles with the insurance
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February 2024 by rasheedz
They don’t know how to deal with customer second thing when they fix my car they didn’t even fix it had problem with it sooo it’s not good body shop to work with ?
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February 2024 by Kato
The service people were very professional and detailed with every step of the way. The repairs took a couple of extra days. The delay was promptly and courteously explained to me. I would highly recommend for any collision work.
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February 2024 by Kathleen Saab
Jim at West Seneca Car Star was the best. He was a great communicator, did excellent work, and was so helpful. I would definitely return to Car Star because of my satisfying experience. They even cleaned my car inside and out!
