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November 2023 by Heidi Konesko
Great experience with the service department here. My alternator went while visiting the area. They got my vehicle right in and diagnosed, suggested replacing the belt while working in the same part of the engine for only a small additional charge, and they worked with my car battery’s warranty to get me a replacement battery at no cost. It had to go back the next day when the new alternator failed, and the service team worked extra hard to get it straightened out that day and gave me a very fair break on the the cost. I’m grateful and satisfied with the repair and service. The shop is very neat and clean, also.
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November 2023 by Mattie Bell
Excellent experience ! I was very impressed by the knowledgeable staff and timely response of the manager. Galaxy has put me and whole family including adult children on the road in dependable vehicles.Thank you Galaxy Auto for my beautiful and affordable car.
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November 2023 by Edward Malyszka
Jay was great to work with. Made the appointment and dropped the truck off with no issues or delays. He was personable and provided a good experience in automotive maintenance.
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October 2023 by lonny cole
If I could leave negative starts I would this place screws with you car and then always says the extended warranty is no good. They mess with the car so other places won’t touch it. Lucky for me I had a family member that works at a garage and fixed it. I told them I have children and still left the car unable to drive stalling every few seconds when I had kids in the car in the intersection of busy areas. I don’t care how bad you need a car never stoop this low to go here. They will be super nice to you. Once that sale is made and you need work forget it. They only want the money. Charged me for an hour and a half work that took 5 mins and charged tax on the service. This place is a joke. If you like drama in your life and have a lot of money this is the place to go. To those who have standards trust me don’t and I mean don’t do it.
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October 2023 by Susan M. O'Brien
Very pleased with our car buying experience at Galaxy Auto. We drove 2 hours to see the car that we hoped was represented accurately on the website and we were not disappointed. Our first experience was a pleasant and informative phone call, then 2 quick replies to an email on a Saturday evening after they were closed and our in-person experience was just as good. Very friendly staff and our salesman, Todd, was so easy to work with and no pressure at all. He even had the car put up on a lift so my husband could get a good look underneath without having to crawl around on the ground. The car itself was just as it was shown in the photos. Once we decided to make the purchase, they had the car detailed and all the necessary DMV and insurance stuff done in about an hour. Another plus is that there is a nice diner right across the street where you can wait. Compared to other car buying experiences, this one was easy and stress-free. It's just too bad that we live so far away that we can't go back and give their service department a try. One other thing that impressed me was that my vehicle was removed from their website promptly so I think that you can be assured they are not trying bait and switch techniques by offering cars that are not on the lot. I've had this happen numerous times with other dealers which is super frustrating and disappointing. We would definitely recommend Galaxy Auto to anyone in the market for a quality used vehicle at a fair price. Thanks so much! I'm enjoying my new ride!
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October 2023 by Katrina Bryant
This is a very late response, but I do have to say this. THANK YOU RICK , and Scott and all of the Galaxy employees. I have my Grace back after so many months and it’s been a month and she’s rides so smooth and beautiful. Rick the owner went out of his way to have my engine fix and tow it back to the shop and repaired it, and she’s beautiful as ever!!! Thanks to all the members of his team and for Scott helping and getting it back to me and for helping me out when I was down on my last luck. I will highly recommend anyone who needs a vehicle to come to them. Working with Galaxy workers and the owner was a blessing.God bless you guys ?❤️❤️❤️
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October 2023 by Cheryl Biesik
I love Galaxy Auto. The staff is pleasant and courteous whenever I need to know something about my vehicle! They answer all my questions and help you the best they can. Jay and Scott treat you like they've known you forever I highly recommend them to anyone who wants an honest company. You guys are amazing! Thank you so much for always helping me.
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October 2023 by Ryan Barber
This was the easiest process that I have ever dealt with. I did not feel pressured and Todd spent hours with me making sure that I had something that I was comfortable in. He worked hard to get the payments and trade in value of my car where I needed them to be. 10 out of 10 recommend and I will definitely be going back for my next car!
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September 2023 by Kristina Leidolph
The staff at Galaxy auto were friendly, helpful and efficient I went in on a whim on Tuesday and by Thursday I drove away in a car that I love, it fits my needs and my budget.
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August 2023 by Wreggie Williams (Wregiment)
Very friendly and honest. I felt very welcomed and was notified what issues my vehicle had within the hour. They then fixed it and had it ready within the next 2 hours (on a Friday afternoon!). Definitely loved the service here and look forward to calling them again next time my vehicle needs service (Toyota Camry)
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August 2023 by Emily Filc
I was 400 miles away from home and pulled in with a complete flat. Bob was able to find me the specialized tire quickly, not to mention his son went to the warehouse to pick it up so I didn’t need to wait an additional 90 minutes for delivery. Bob gave me piece of mind for my 400 miles drive home the next day. Great business and family.
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August 2023 by Samantha Gomez
Super helpful and friendly. It was so easy to buy a car and they even had pop sicles to keep little man cool and happy. Awesome service. When i picked up my car they had everything ready cleaned plates on and paperwork printed. I was there no more than 15 minutes. Definitely recommended
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August 2023 by Lisa Carrick
Jason was very good with communication about my transition for my 2018 Jeep Cherokee. They did an amazing job with the amount of work they had to do my Jeep was done in a good amount of time. I would definitely recommend Galaxy for vehicle repair and purchasing. I have been going here for many years and now my kids come here for their vehicles and repairs.Thanks again for being so professional and promptLisa Carrick
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July 2023 by Aleasha Koeppel
I have gotten my last two vehicles from Galaxy Auto Place and I am nothing but happy with my decision. Recently I had some work done on my vehicle and the staff there helped me every step of the way. They respected my time line of when I needed my vehicle back for the day and fixed the problem all while making me feel like I knew what they were talking about. Very simple great service!
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July 2023 by Larry Sullivan
Stopped by on Tuesday afternoon. Bob took the time to explain what he was pretty sure was the problem with my AC. Took me in first thing Wednesday morning. Had the problem diagnosed and FIXED in under 2 hours. The bill was MUCH lower than I was dreading! Great work and highly recommend. Thanks !
