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December 2024 by terrence c
So I stopped in to purchase a ps5 game for my nephew. The pre owned game said 19.99. At the register it came up as 23.99 and they refused to change it when I said it was not my fault that the tag was wrong and it's not my job to make sure the tags are right. Then then said the reason is because they only have one person working at a time so they might miss a price change once in a while. But there was 4 employees Standing behind the counter, doing nothing. Pathetic nobody wants to do their job anymore. And then when I called customer service , they said they were closed and to call Back during business hours which was 8am to 8pm seven days a week But it was nine a m when I called
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September 2024 by Chris
no one ever answers the phone. 11 times calling between the last 2 days and no one picks up.
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September 2024 by Jackson L
Good luck with these clowns answering the phone. They honestly just do not care. Only one to sell pro subscriptions. This dying company is showing its true colors.
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June 2024 by Ryan Dolan
Staff is great
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June 2024 by Zane Rouse
The workers at the store are very nice always have a smile on their face and then know quite a bit about games because they're actually gamers themselves
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March 2024 by Chris Moore
Nice little shop in the plaza. got a few xbox one games and a new controller and staff where very friendly.
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February 2024 by Tristan Steffan
Thanks for being to lazy to answer your phones ever
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January 2024 by Cool gamer J
Nice bright and friendly
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January 2024 by Mickennzie Siegel
Friendly staff
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December 2023 by Justin Pringle
Large store. Very helpful staff.
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November 2023 by Amanda Panek
This is my favorite gamestop location. The people that work there are always happy to chat with you about the games you're there for. It's the best in buffalo for a gamestop
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October 2023 by Lavinia Kowalewski
Very helpful
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October 2023 by Katy Strojny
Super nice and honest staff. Went in for some headphones and the employee was extremely helpful.
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September 2023 by Kevin B. Leigh
Wacky people that give phenomenal service. I highly recommend.
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July 2023 by Tha GOAT
I absolutely love this location. No matter whose been working, the staff is always warm, friendly and knowledgeable.I recently bought my PS5 back in 11/2022 after searching high and low.. the fellas here at the store answer any and all questions, never force sales on me, recommend any gaming advice and leave me always wanting to support and frequent this location for all my video game needs. #REED - STORE MANAGER: is a great guy, my PS5 died on me in “rest-mode” I was devastated. I returned to Game-Stop? with all my receipts and questions and #REED took very good care of all my questions and concerns. He swapped out the dead system with a brand new console and I just hope I can always give folks their “credit” when it’s due, this guy had a million other things going on I’m sure but never made me feel any type of way other than a happily satisfied customer. Go see him at 1024 Union Road in West Seneca, you’ll be glad you did!!! #Lit? ✌?&❤️‼️
