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“Lisa is amazing! One of the best employees that we ever worked with. We came in late in the day knowing very little and she was so helpful and informtaive! Seriously impressed by her professionalism ?”
“I have been to this hardware store many times it is the best around the owner and staff are so knowledgeable about Everything kind they know what iam talking about just a old fashioned hardware where years ago you went into one and the owner knew how to fix everything well this is the place probably only one left with this kind of helpful people and we all have been to home depot they hire people for the paycheck they don’t know what their looking for no help what so ever thank you Hectors”
“We got everything that we needed in order to do some painting at our new house. The staff was very knowledgeable. We will definitely come back even though it's almost a half an hour drive.”
“First time visiting Hector’s Hardware to buy paint supplies and I was immediately greeted and offered help, which I really appreciated. The gentleman who assisted me was kind, friendly, professional, and very knowledgeable. He made the whole experience easy and pleasant. I’ll definitely be back - I just wish it were closer to my home because it would be my go-to hardware store!”
“This store is far better than Home Depot their customer service is perfect they treat you like you're somebody real important and I recommend this store to everyone that does painting Tyrone Wilson”
“These guys did a great job helping me with getting my paint just right. Walked me through each step of the way picking the right color, since its metallic grey, and very difficult to get perfect. Really knowledgeable folks here. Cant go wrong!”
“Great selection of grills, lawnmowers, hardware supplies, home cleaning goods, and more.
We bought our snow blower here and we have been very satisfied.”
“Went in with the hardware of a new door handle that I mistakenly stripped... wanted to see if I could get a replacement for those parts....the young gentleman couldn't be more helpful...tried a few different ideas and finally came up with something he thought would work....he charged me nothing since I didn't purchase anything and when I returned home his solution and minor adjustments worked! I am now going to this establishment for any hardware items I need.. I highly recommend it ...an added plus is the ambience of an old school hardware store.. love it!”
“My house in Clarence sustained over $300K in damage due to an electrical fire.
I had the professional painters use Benjamin Moore (Simoly White) paint on most of the interior.
After 16 months, the paint still looks beautiful!
Just picked us some touch up paint this morning. As in the past, the customer service was excellent!!
These guys know paint!
I've be going to the Main Street in Clarence location.”
“If you need it they have it! It MIGHT be a bit pricy - but- they have it and you need it! Great hardware store. I have been a customer for 45 years. Love the place.”
“The time it took me to drive to this store from the big box home improvement store, peruse color samples, and have them formulated was less than the time I wasted trying find a big box employee to make color samples (I never did find one!). Immediate, attentive customer service. Really nice employees who looked me in the eye and treated me like a human being. Excellent product.”
“They matched the color of the tiny chip I brought in. Answered any questions I had and made some great suggestions. The place was pretty busy when i was there but they where able to keep the line moving quickly. Everyone there was friendly and the selection is pretty wide”
“The service I received as a homeowner at my local Sherwin-Williams here any store has been excellent of the past few years and we've been extremely happy with the quality, durability, and the look of our finished trim and other projects.”
“Top notch customer service! Amparo, Roger and Lisa all played a vital role in helping me sort out my painting project for my nursery. Very grateful for their help, truly remarkable!”
“When it comes to paint projects. Sherwin Williams is the only place, I am going to for all my painting needs. I will admit there are other places, that offer cheaper paint and supplies. But the quality drops off drastically, so for me SW is worth every dime. I also appreciate the customer service that I received. The representative, took their time to explain everything about the difference between paints. This was a tremendous help and because of this, I left feeling really great about my purchases.”
“This is a great location with helpful employees. One suggestion... PLEASE put the Superdeck brochures out so a customer doesn't have to wait forever just to get a brochure.”
“Seriously guys, if you live near the city and you have any sort of painting project going on this will be your favorite spot! They have hundreds of paint colors to choose from and can color match just about any brand to theirs. The employees were even more helpful than I could have imagined, sitting down with me at their inspiration station to go over every color, sheen and size of paint I needed and reviewing it with me afterwords. They got all the paint cans and carried them back to mix and loaded them in my car without me having to lift a finger. They worked with me and the coupons I had to make sure that I was getting the best deal possible which was a relief not to have to haggle with them to use my coupons. I had a great experience overall.”
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“Employees were very knowledgeable about the products I was looking for. Assisted in selection & tinted paint to the color I requested. I was in & out of the store within 30 minutes! Sales associate also carried my purchase to the car. Not my first time there and won't be my last.”