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December 2023 by Richard Caruso
Save yourself the hassle & exhaustion. Do not deal with this pharmacy!! Read all the other reviews. There is an obvious staffing issue here. I don't normally bother writing reviews but this pharmacy is just horrible. Not sure how they stay in business. My doctor sent a script here because I just moved to the area and the pharmacist refused to fill it. I had my doctor resend my prescription to the local Walgreens and they filled it with no issues. The pharmacist was extremely rude and ignorant. You've been warned.
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September 2023 by Barbara S.
I go to this store regularly since I live so close by. The store area is fine but the pharmacy is horrible. Even though they are literally in my back yard I don't use this pharmacy usually because every time I've tried I've had horrible experiences. In the past we've tried to get Covid testing done there and been turned away even with appointments scheduled. Yesterday I tried getting a Covid booster but was told to go to another rite aid because they weren't taking walk ins because they were just too busy. There was literally 1 customer there. The person who told me this was incredibly rude and nasty. Also when I went to the other rite aid they were actually busy and pushed me to come back another day. I ended up at Walgreens where it got done easy peasy. The pharmacy staff at the Seneca location are unprofessional and rude every time I've interacted with them. Once I was just shopping and overheard them walking in and shouting about their personal feelings against masks and mandates. Ok, you have your beliefs but I don't need to hear your tirade in front of customers.
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September 2023 by Dennis Kittner
Audrey helped me find everything I needed. Great customer service. Thank you!!
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September 2023 by Linda Kittner
Fun Harvest merchandise. Everything was clean and organized.
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August 2023 by dave keller
Lisa was very delightful to deal with when she cashed me out.
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July 2023 by Joanne Klee
Everyone was friendly and welcoming. Store had the item I was looking for.
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July 2023 by Christine Diebold
Everyone is nice the Manager Audrey is knowledgeable and friendly.
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June 2023 by Hal
Awful pharmacy. The store itself and cashiers are good but majority of the workers in the pharmacy are not pleasant besides Michelle. The younger woman pharmacist with the long dark hair has a nasty attitude and is very condescending and disrespectful. My mom received a call from this pharmacist because she contacted other pharmacies in the area about a medication she needed after having surgery that day because it was out of stock at the Seneca St. location and they were unsure if they were even going to be getting it in that day. Her doctors office then told her she needed to call around to other pharmacies to see if they have it in stock. That’s what she did and then she got a call from this pharmacist and she told her everybody is confused and unsure about giving her the medication now because she’s called a few places to try to get it. When this whole thing is what the doctors office told her to do when she was unable to get it in the first place. It doesn’t seem unreasonable to try to make sure you stay on track with your medication but this lady made her feel judged and very upset, like she was doing something wrong when she wasn’t. This isn’t the first time either that something like this has happened here. Very unprofessional to do that.
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June 2023 by snipes716
SHUT THIS PHARMACY DOWN !!!!!!!!!Pharmacists are so fn nasty . Calling to ask if they have something , they wouldn't answer me saying i needed a script ... obviously I'm calling to see if you have to call the script over there . You guys are useless all of you .
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May 2023 by Briana Zawistowski
This pharmacy is an absolute joke. The pharmacist with shoulder length, strawberry blonde hair and glasses is the WORST. She is extremely rude, ignorant and clearly should not be working there.I left years ago when I was in store picking up a family member’s prescription and happen to hear her on the phone with a male.. she put him on hold and said his FULL NAME, the medicine he was calling about and started to say extremely rude and unprofessional things about him.. it even went as far as the cashier at the time chiming in with ME about it… little did they know it was MY UNCLE on the phone. I called him right away, and him and I both called corporate to make complaints about her . The male made several calls back to myself to apologize and promised she would be handled and let go and blah blah.. I didn’t see her for a few weeks and then she returned. Things still haven’t changed, she is still that horrible person she always is.Now another poor family member of mind is have problems and unfortunately has to deal with her and I myself even went for this family member to get better understanding of what the situation is and she was nasty and rude to me.. I had to give it back and honestly I wish I gave it to her worse. I’m trying to get my family to switch to Walgreens because they have ALWAYS BEEN EXCEPTIONAL! Screw this pharmacy and that woman’s attitude. Maybe she needs a job where she has zero interaction with people because she obviously can’t handle it without having an attitude or an eye roll. ????
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April 2023 by David
Pharmacy area needs an overhaul. People working in there are rude and don't belong dealing with the public. They act like you are bothering them by expecting them to do their jobs. Cashiers in the front however are excellent.
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February 2023 by Austin Haas
Idk what the deal is doesn’t answer the phones, they have no staff , there’s one reliable person in that whole building
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January 2023 by Mary Fitzpatrick
It's obvious that they do everything NOT to pick up the phone in the pharmacy. I've lost total faith in Rite Aid.
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December 2022 by Elizabeth Czarnecki
Went in for flu shot told me I need appointment. Website said they take walk ins and the sign on the outside they take walk ins. Asked if they had any appointments and he said probably not I should go to Tops. Went to a different rite aid and they were wonderful. Did look to see if there were appointments available and there was one available in 30 minutes. So he lied to me
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June 2022 by Stephanie Ritchie
I stopped in for some water yesterday. My cashier was lovely. I complimented her curly hair. She thanked for me the appreciation. I think she did more for me in that moment than I did for her. Happy Tuesday.
