This Rite Aid location has closed
Convenience Stores,
Pharmacies798 Harlem Rd, West Seneca NY 14224
About Rite Aid
This Rite Aid receives mixed reviews regarding customer service experiences. Some customers report friendly and helpful staff members who greet them warmly, know the store layout to save time, and provide informative assistance in the pharmacy and photo departments. Specific praise highlights staff who go out of their way to be helpful. However, other reviews describe negative interactions, particularly in the pharmacy, where staff were perceived as uncompassionate, rushed, unwilling to listen fully, and lacking in professionalism and empathy. These experiences left customers feeling treated coldly, with one stating they will not have prescriptions sent to this location. The service quality appears to depend significantly on the individual staff member encountered.
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