-
September 2023 by Cody
Great locally owned shop with great staff
-
August 2023 by Justin Compo
Can't say enough good things about this place. The owners are some of the nicest people in the world. Their jewelry is priced very good. Highly recommend them.
-
March 2023 by Mary Saternus
A few months ago two prongs broke off my 35 year old engagement ring from a different jeweler,. As a result I lost the diamond. Robertson and Bach Jewelers worked with me to pick out the right size diamond for my ring, without pressuring me to buy one that would have been too large for my setting. They also enlarged the band and made it look like new. The diamond is absolutely beautiful. I would highly recommend them for repairs. They did a phenomenal job.
-
September 2022 by Amanda Jamison
I absolutely love going here. Whether it’s for jewelry repairs, having my rings cleaned or just to look it’s such a great place. Prices are very reasonable and the owner and staff are so nice, fun and make me laugh every time!!!
-
August 2022 by Patricia Russo
I cannot say enough good things about this business! My fiancé bought my engagement ring from here and we have received nothing short of amazing, quality service. The owner is knowledgeable and accommodating and creates such a comfortable atmosphere. I could not be happier with my experiences!
-
June 2022 by Carol R.
I came in from NJ for a visit with family. My sister and brother-in-law have been using this jeweler for years. I wanted a different mounting for my sapphire. Once I described what I liked, they showed me the perfect setting, had my new ring ready in 3 days and then had to size it over, within an hour! I live 30 minutes from jeweler’s row in Philadelphia and chose here!Thank you so much!
-
November 2021 by Mike Schroeder
My New jewelry store forever. They Have one of the most experienced knowledgeable watchsmith that I have ever met. Not only that they're experts on jewelry and the kindest people that I've dealt with in customer service in years I suggest to go there for all your special needs and gifts. Great place to visit great place to shop. Definitely a place that you can trust implicitly with your jewelry
-
November 2021 by David Roll
Wonderful people and quality is second to none. Fair prices and the best workmanship in the business. This place is the crown jewel of the western NY community and part of its fabric.
-
September 2021 by Ebb & Flow Videography
Their rings are phenomenal! That’s a word I do not use lightly! When they say you will have the sparkliest diamonds room, they were not kidding. Humble brag but I have never seen a ring prettier than mine! And with their estate collection you basically get a custom ring!I also have to add I love that they have been a long term small shop, my mother in law also got her ring from them 20+ years ago and her ring still shines like it’s brand new!
-
April 2021 by Maxine Szumigala
Thank you for responding to my concerns and making me love my wedding band again!Great owners who stand behind their service.
-
April 2021 by Rebecca Orton
Good service, but smelled like cigarette smoke.
-
December 2020 by Tom Herrmann
Great experience. Roxanne and Bob (owner) were fantastic. Helped my daughter and I pick out the perfect Christmas present for my wife, at a great price. I'll definitely be back the next time I am looking for jewelry.
-
July 2020 by Anna
Robertson and Bach is a wonderful jewelry store....Bob and Sue are super nice...they do excellent work and have a beautiful selection of diamonds, gold, etc!!!
-
March 2020 by Kathleen Lamoureux
Had my wedding set resized and clean back in a day
-
January 2020 by George Williams
Met the owner fantastic guy! Sized my watch for free. Tried to size my other watch but didn't have the parts. I'll be a repeat costumer for sure. Great service very friendly people. I'll be back for my engagement ring!
