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February 2024 by daberking 420
Horrible customer support and they are illegaly trying to suspend our insurance over someone that can't drive and owed the dmv 25$ back in 99 had geico for 10 years lost my truck for a year dropped my insurance for a year and nobody trusts me like im a littile kid im 48 years old never been in a crash and this is how we get treated in western ny this state is horriable everything about it
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February 2024 by Lori Fritton
Very informative
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January 2024 by Mark Sinsel
seriously walked I need to change some things and ad some things. I stood there for a few minutes. Let’s say about three and not one person greeted me not one person said hi not one person said can I help you or not one person said hey I’ll get with you in a second three people were on the phone two people weren’t doing a thing at all. They were on a computer. They both saw me and they didn’t say one word to me. Cool thanks
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January 2024 by Kenneth Carrick (SomePlumber)
Had to get a photo inspection. The staff was friendly, quick, and had no issues afterwards.
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December 2023 by Chrissy
I just needed some photos taken of my car to be able to get insurance. He was quick and efficient, had everything taken care of quickly!
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July 2023 by Mary Beth McElligott
I recently changed insurance agencies and am really pleased with Scott Kaltman and Geico. And I'm saving money.
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February 2023 by Bobbi Johnston
Quick and easy
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February 2023 by Diane Dash
Got my photo inspection from this office on 5/18/22 -- well within the 14 days required to have this done - after changing car insurance from AAA. On 6/10/22 received a letter from GEICO stating my physical damage coverage had been suspended "due to my failure to comply with the mandatory physical damage insurance inspection requirement". When I got a hold of GEICO customer service they said they had received the information and my insurance was not suspended -- but that they hadn't gotten it until 6/8/22. Why it took 3 weeks I don't know, but I sweated this out over the weekend as I am going out-of-state in a few days, and was afraid to drive even locally. Not a good first impression with this company.
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February 2023 by cara wojtach
Everyone at the office is very friendly and accommodating. They were so helpful at answering all my questions and getting me all set up at the best possible rate. I highly recommend!
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February 2023 by Ronald Staub
Agent was able to hook me up with the insurance I needed for my new truck. I had Met-life/Farmers and they were almost impossible to deal with. I couldn't get an insurance card sent to the dealership where I purchased my vehicle, so we called Geico and they took care of me almost immediately. Thank God for the Geico agent.
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February 2023 by Joseph Miller
The whole experience with them right from the time of the accident till the end was amazing
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February 2023 by Maria Sanchez
I called initially shopping around for homeowners and auto insurance. When I spoke to the representative I was very upfront about my situation and they were more than understanding. The lady I spoke with was flawless! There was no miscommunication anywhere on my phone call everything was completely understood and answered for. They are very upfront about however process works and they will work to the best of their ability to get you the best rate that you can have based off your driving record and credit report.
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February 2022 by Timothy Miller
I have been using this particular Geico insurance agency for many years. Today I was helped by Becky. She was fantastic and extremely helpful. I highly recommend this office for all of your insurance needs!
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February 2022 by Jeff Koeneman
Becky was very helpful and saved me over $100 on my renters insurance that included more coverage than I was getting through my other provider. Thanks!
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February 2022 by Patricia McCarthy
Love the pricesThey have mobility scooters as i can't walkNot all stores have them
