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April 2024 by Patrick Kania
Employees are always really great to deal with. Once there was a miserable dusty old woman making a scene in front of me, but the two young guys handled it really well lol.
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March 2024 by Robert Pitchure
Subway. Not much you need to know. Tryed their new pretzel after seeing they have a bunch of additional caveats posted on using their coupons posted on the door. For the prices they're charging now support local sub shops/pizzerias you'll get a better value. Oh the pretzel was kinda mediocre no cheese option only honey mustard.
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December 2023 by Robert Coe
Very rude employee. Black hair and beard. Will never go back. Ended up walking out.he needs to be retrained or let go.
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November 2023 by Kevin J
Don't go to this location if you get a coupon in the mail. They make up their own rules on computer paper, different than what's stated on the
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October 2023 by Bro _imlina
This was a great experience, the cashier / sub handler had amazing customer service, I absolutely love the quality of care that the employees show! I’d have to say my favorite employees so far would definitely be the two Hispanic women. They completely care about you and the service you receive. Food was made to a par (absolutely delicious) atmosphere amazing super clean! And everyone here is so friendly I love that! 10/10 will come againVegetarian options: Plenty of vegetarian options !Kid-friendliness: A perfect place to bring your children!
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September 2023 by Parker Phillips
I order a 6in beast 2-4 times a week at the Bowen road elma location. For $8. Purchased the exact same sub at the location in the Southgate for $11.99 still 6 inch. The sub was good but a 50% increase in price is disgusting. This will be the last time I eat at that subway. The owner of that location is clearly filled with greed and I cannot support that. I feel embarrassed for that person. I could never conduct myself professionally in a setting offering the same service for a 50% price increase. I like subway and I hope this owner figures out his finances because I refuse to be bent over a barrel and shown the 50 states. Greed is a horrible demon that has clearly gotten the best of him. If you'd like a mid tear sub at a 5 star price this is the place to be. Customer service was excellent but the owner of this franchise is an animal.
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September 2023 by Adam Pumm
Ordered online a sub with extra tomatoes.Received a sub with 0 tomatoes.Submitted a complaint online and quickly received an apology email from the owner, but no offer to make it right.When you take my money, don’t deliver what I ordered, and don’t offer to make it right, the apology is meaningless. Bad customer service from the owner.
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September 2023 by siciliangrl26
I would just like to share my opinion on this particular Subway. This is a bit different as I have not personally eaten here, however, I would just like to say how wonderful the owner of this establishment is! She goes above & beyond for her employees! She always takes time out to listen to them, she has compassion & understanding! She treats her employees like family! I can't tell you how much that means to me, as a mother of one of her employees!!! That says a great deal about this establishment!!! Thank you so much for putting your employees 1st!!! My Child speaks very highly of you & her fellow employees!!! In this day & age, it's hard to find a place of employment like yours!!! Thank you again ❤️
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September 2023 by melissa eckert
Stop charging customers $10 for a sub when you basically sell a roll! The skimpy amount of vegetables, cheese, and meat is RIDICULOUS! Subway Corp is greedy! I can't blame the workers, for this is what they are taught to do. BOYCOTT subway until they learn to stop robbing their
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September 2023 by Thomas
Went in here to grab an order but there was a heavier Hispanic gal that was behind the counter that night that approached me in a rather aggressive fashionI'm not sure what I did wrong but had some kind of a problem she approached me in a confrontational manner it seemed to be related to eye contact. She didn't seem to want to be there like she was on the edge or something...Don't know what the problem was but it startled meNot a friendly employee
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September 2023 by Maddy G.
This is absolutely ridiculous. I ordered online and I wanted to BLT where they gave me no lettuce and Raw bacon on my sub
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September 2023 by Thomas S.
Went in here to pick up an orderThere was a gal that I asked about the order and she became very aggressive I'm not not sure what was going on but she approached me confrontationally she wanted me to repeat myself as soon as I started talking then walked towards me aggressively when hesitated I work for a delivery service some places don't treat us very good but this was pretty badI wouldn't recommend picking up orders from this place but
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July 2023 by Alecia Cultrara
Today I went to the subway in Southgate Plaza in West Seneca NY and had the pleasure of working with Lee. He was an absolute delight and he took the time to not only make me feel welcome, but to also made some amazing recommendations. I told him I was gluten sensitive and he have me recommended salad bowl options and he was sure to wash his hands and change his gloves before serving me! He was an amazing worker and truly makes the customers feel at home ☺️ He deserves a big raise ❤️
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July 2023 by Debbie S
Was great. Just wish they put more oil, onions ? and spinach on my sub
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June 2023 by Bill Siebert
If I could rate it a zero, I would!Young staff with a poor attitude and work ethic that made my sub sloppy like they didn't care! Very poor attitude towards the customer base. Will NEVER go there again and I don't recommend it to anyone!