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March 2024 by Pat Dee
I do not know the gentleman’s name that works afternoons and evenings, but phenomenal attention to quality, outstanding service, and great attitude. I come here weekly with my son and have never once had anything in the slightest to complain about. If this man isn’t the franchise owner, he should be. Give this man a huge raise as he, himself is the sole reason I keep coming back
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December 2023 by Robert Coe
This was the 2nd subway we hit. Both claim they no longer have shredded mozzarella cheese. However we now carry fresh. Well that's fine but when you have an 8 sub order it's crazy. An extra $24 for cheese we have been getting for years. Then that attitude of they dark hair girl. Slamming bread trays. This will be the last $98 sub order. Pizza places are cheaper
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November 2023 by David Sugnet
It's
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November 2023 by Kathryn Hartman
The Subway on Southwestern is the best! I live in East Aurora but hate the rude employees/ owner there, so I go out of my way to patronize this one instead. Ryan and Bob are the best. It’s always clean, veggies are fresh and above all, they have awesome customer service skills and great attitudes. They deserve a raise ? Thank you!
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November 2023 by Savannah Cosme
just came in, manager was all by himself i didn’t catch his name but he had an amazing attitude best customer service my boyfriend and i have had in a very long time. thank you to the manager for making it a great time coming in, will for sure stop by again.
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August 2023 by We FckedYoSquad
Went in to get my usual pizza sub I do not eat beef or pork so I ask for sauce that hasn’t touched the meatballs never had a problem until today when a rude older man started arguing with me that they aren’t gonna open a bag of sauce just for my sandwich which they can wrap label and use the next day when everyone else does it for this I will not return to this location and to top it off I had to keep telling this man to go in the back or I’m canceling my order and he kept coming up front to continue the debate if I could rate this place a 0 star I would at this location customers don’t matter so keep that in mind and choose firehouse subs over this place
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April 2023 by Shannon Denz
Tried ordering online & our card kept getting declined. Kept trying & we were charged 4 times without confirmation of our order. Attempted to call but their phone does not work, so we went to the store to get it sorted out. We were told we have to dispute the charges with the bank instead of getting a refund. After that we stated to the girl behind the counter we still wanted to order, but she walked away and started taking care of the person who came in after us, so we left and went to Leo's Pizza across the street. Would recommend the pizza over Subway after that braindead encounter
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October 2022 by Jeff Sternisha
Not what they use to be
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September 2022 by April (clouddancer46)
Features: Friendly and quick service.
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September 2022 by Mark Jaworski
It's clean, friendly staff but still it's just subway.
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August 2022 by Dr Rad Dan
So as you may have realized, Subway has s introduced a new menu. It has broken things down into the old standbys like BMT, and then chicken, steak, Italian, and the clubs. But is it really a new menu? Not really. I remember you could ask for the other meats that were on the menu to be added to any sub you wanted. It is just now they've made selections with these combos available for you. So, Subway's pretty much still the same. They have four or six different breads, different cold cuts, four different cheeses, and then about a dozen different vegetables you can put on the sub. You get it toasted or not. You can have one of several dressings, oil and vinegar, etc., if you want. But the bottom line is, it's not that bad a sandwich. I've heard people say the bread is spongy or too soft, it should be harder roll. I've heard others say, it's just perfect. I will say, I'm glad years ago they made the decision to quit slicing the bread in the V shape. Then they're trying to sandwich everything into the pocket with a little sliver of bread to told it together. (Do you remember that? I started eating Subways in 1973. Check it out.) I know I can get a sandwich with the things I'd like to have in the sandwich, when I want it. It ain't perfect, but it's 4 out of 5 close Thank you Subway.
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June 2022 by Bob S.
Zero stars... would not honor coupon and sarcastically told me to have nice day several times as I exited the store! Started to place an order online from parking lot and coupon worked! Sent email to customer service ... hoping I hear back.
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April 2022 by Mark Marinaccio
Haven't been to Subway in sometime now. Visited a few days ago..I'M BACK! GREAT SUB. 5-STARS.
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November 2021 by J Prik
These workers are the perfect example of good employees!
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November 2021 by Robert Klavoon
Good food as always
