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March 2024 by Monica Larsen
Check out my view in my photos. This is 22 MINUTES after placing an order for 2 burritos, a taco, and a few chips and quesos. That’s it. This Taco Bell should be shut down.With 4 people working here on a slow Sunday, they should have been able to put my order together by now, even by accident.Keep driving, there’s other Taco Bell’s around working 5-10 minutes.You’ll literally save time driving to one of those, ordering your food, bringing it back here, and then sitting down to eat it at this location. The general manager who put this team together should be ashamed.It is also FREEZING inside the location, with all lights off in the middle of the day. This guy must really want to save money on power. Don’t get me wrong, you don’t expect much from a Taco Bell. But even to Taco Bell standards, this place isn’t worth it. You’re better off just skipping a meal.
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February 2024 by Shawna Albritton
Got what I ordered. A little slow, but it was good.
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December 2023 by E K
Complete idiot working here at night waited 30 min for an order and never came
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December 2023 by Melissa Schultz
If I could give this place ZERO STARS I absolutely would! When employees are throwing drinks in customers car, splashing it all over the car and a 16 MONTH OLD BABY making the baby CRY, this is the worse establishment in the restaurant industry and I work in the restaurant industry and will be sure to show and Share the video to everyone I come in Contact with and I'm contacting corporate Cause this MUST BE A CRUMB establishment if they're employing crumbs. I'll never go here and neither will anyone I know! I hope you get shut down.
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December 2023 by Amanda Kopacz
This Taco Bell hasn't messed up my order yet, the food is made fast and the people are friendly.Kid-friendliness: Always friendly
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December 2023 by Chris 865
I'm doordashing and the person at the window was completely rude and out of pocket,
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October 2023 by Saintfear
Staff was great. Got all the special orders items correct and labeled everything too. I go out of my way to come to this taco bell.
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October 2023 by Julia Merulla
I understand that if I am ordering shortly before close some things might be unavailable, but it’s complete nonsense that I couldn’t order a chalupa three hours before close because they didn’t want to turn on the fryer.
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September 2023 by Jeffrey Carlson
They have forgotten items on multiple orders. Are consistently out of common taco ingredients such as chicken, cheese, sour cream. Rude customer
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September 2023 by Kaitlyn Carpenter
Don't bother ever ordering on the app... will take your order and your money but the restraunt is closed and you'll never get your food.
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August 2023 by Deja Gwan
Third taco bell I went to today and they werent taking orders...why tf are you even opennnnnnn???!! Its 7pm on a Friday ...shut em all down.
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August 2023 by Richard Holcomb
My favorite thing is when they look at what you ordered and then just give you random items / forget items
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August 2023 by Lexi Reyngoudt
This is my local Taco Bell and when it first opened it was AMAZING! Food was always fresh and the staff was extremely friendly. I’ve noticed in the past few months that it has rapidly declined and almost every time I order from there, my order is messed up. In the past month alone I have had at least 6 bad experiences while ordering from this Taco Bell. I’m vegetarian and on the road a lot so it’s convenient for me to order from here when I need a quick meal, but it’s gotten to the point that I’d rather drive the extra mile up the road to the Taco Bell in Orchard Park. I’m not one to complain or even post a bad review, but it’s simply gotten to the point that I’m concerned with how management is actually running this restaurant.
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August 2023 by jes nemo
I was in the area and across the street at McDonalds picking up a diet coke when I noticed the Taco Bell across the street. As I've had NOTHING but problems with the other Taco Bell location down the street I thought "maybe this is the day I can actually get Taco Bell." I placed an order on the app and went to pick it up. For one, I was IMMEDIATELY greeted in the drive thru and the person was polite. There was no issue with having a mobile order and when I pulled up to the window I could see inside that there were only a couple workers yet despite that they were working hard and there seemed to be no issue, unlike the other location when there can be half a dozen people and they close the drive thru and still people are waiting 20 minutes for a single meal.My order was correct, packaged, and ready! I didn't even know that's how mobile orders were supposed to be!!! The staff was real nice too! The location, from what I saw at the drive thru window, was very clean, immaculate really, and the dining area looked nice.If I want Taco Bell I know I will bite the bullet and simply drive out to this location from now on since the service is completely different... and very appreciated. thank you so much!!!!
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August 2023 by Ashley Clifford
Whoever was working 8/12/23 at 5:10pm makes the best Mexican pizza i have ever had from a taco bell. The only reason I mark it as a 4 star for food is because I'm not a big fan of soupy sauce but otherwise, A+. Usually my Mexican pizza from transit road is soggy and sad but this location did it so thick and crunchy.
