The Guitar Factory is a renowned music store that offers a great variety of new and used gear. The store is set up in an excellent manner, and customers are required to ask permission before playing the guitars, ensuring they are well-maintained. The staff is highly knowledgeable, friendly, and helpful, greeting customers upon arrival and providing excellent service. Customers have praised the store's hassle-free transactions, lack of pressured sales, and the care taken with their questions and purchases. The Guitar Factory's extensive inventory, including hard-to-find items, has impressed many customers, who highly recommend the store to others.
Great company, very prompted with shipping and personal service. I will be getting more gear from them for sure. :)
July 2026
Excellent experience with this shop. I bought from them on Reverb and they are genuine people. I have zero issues with the Schecter Reaper they sold and set up for me. Excellent deal and great people to do business with!
July 2026
Guitar factory has great service on Reverb. Received my order as described and in good order. Thanks to Matt, I dig my new bass neck!
