Tops Friendly Markets is a convenient grocery store with a good variety of items, including produce, bakery products, meats, and seasonal goods. The store offers friendly and helpful employees, with fast customer service and a clean environment. Customers appreciate the bakery and produce sections, and some mention the store's usefulness for travelers needing quick groceries. However, there are occasional issues, such as out-of-stock sale items and a lack of assistance at the checkout, where customers sometimes need to self-serve. The store also features a customer service center for bill payments, lotto, complaints, and refunds. Different types of Tops Markets are available, from community-focused stores with basic needs to larger international stores with more diverse foods and international meals. Overall, many find Tops a good place for shopping, praising its friendly staff and variety of products.
I was in Tops on Harlem Road in West Seneca today and it was very busy. I was not given the discount on the 18lb turkey I bought. I went to customer service and Adrianne was behind the counter. After getting my 18lb turkey on her counter I quickly explained my situation. She went into tell me I can credit your card for... read full comment
June 2026
I went here and a friendly guy named payton in military gear gave me 10 chocolate bars would definitely recommend😁😁
May 2026
I shop here alot. But it's very small. Not much in bakery or pre made meals. But very friendly employees