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March 2024 by Heather F
The staff is always friendly and helpful and even though this West Seneca location is often busy, they provide excellent customer service!
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March 2024 by Kelly Rhodes
The customer service I receive at the UPS I go to is outstanding and very efficient
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February 2024 by Dawn Brooks
Customer service has always been quick and efficient.
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February 2024 by Chi Long
Brad was absolutely outstanding, he helped me ship out and return to amazon. He was very nice and respectful as well as polite!! Amazing customer service I will definitely be coming to this store again!!!
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February 2024 by Ryan Graves
Always fast and friendly.
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February 2024 by Sharon Jaszka
Best service ever! Every staff member at the Ridge Rd location in West Seneca, NY is phenomenal!
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February 2024 by Christine Castronova
Always helpful, kind, and respectful
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February 2024 by Patricia Ann
Your staff is extremely helpful
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February 2024 by Marie Bosiacki
Prompt service, professional & friendly staff
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February 2024 by Daniel Brown
Very convenient and good service.
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February 2024 by Hannah Smith
The associate was very helpful & the store smelled great and was clean. Thank you!!
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February 2024 by Darryl “We Do Fun Things” Cummings
The gentleman that always waits on me is just an amazing employee, always polite even under stress and I’m usually in and out of this location quickly!!
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February 2024 by William Geary
Staff is always welcoming and helpful.
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January 2024 by Tracee J
Worst deliver I've EVER received. I ordered a package prior to the snow storm we got on Jan 14th. I waited patiently thinking shipping was held up due to the storm and everyone digging out. Well today I was digging my car out, which was parked in the backyard of my house and beneath 4 feet of snow my shovel struck a plastic bag. Curious, I grabbed and and was shocked to see it was my package addressed to me!!! There was NO reason for it to be in my backyard next to my car when I have a front door and side door it could be delivered to safely! II've ordered many packages in my life and this is the first time I've seen this much blatant disregard for people's property. I really wish I could get an answer to what the driver was thinking but I'm sure I'll never know.To UPS retail, who do I contact to file a complaint? Someone needs to be held accountable for this.
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December 2023 by Nancy Ando
Always friendly and never a wait!