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December 2023 by Stacey Zeler
My husband and I had a wonderful experience here. The customer service was amazing and staff was so positive. Setting up an account was quick and easy. We were well informed of all our options and promotions going on. Two thumbs up!
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November 2023 by Maryann Perry
Best company I have ever dealt with. Great staff... extremely efficient.. would recommend to anyone...
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October 2023 by Nancy Higgins
I got prompt service today and thank you, my stress level is down now. You guys rock.
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September 2023 by Brandon Tigue
Bank card works when it wants, they spent all that money in a drive thru but can't put a ATM in to deposit cash, or checks. Workers are great just over-all I go to m&t now for most stuff
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September 2023 by Danielle Pugh
The BEST customer service! Love the online banking. And they made it so easy to open an account
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September 2023 by Jack York
Great credit union, my only issue is that there is no overdraft protection available.
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June 2023 by Steven
I’ve had a savings account here for years taking a nice dinner $ amount of my paycheck every week….and this place won’t lend me a few thousand dollars for a car repair. Perhaps I’ll take my savings elsewhere
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June 2023 by Joe Argentieri
Poor customer service, waited 4 business days for a call back to a loan application
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January 2023 by Julia Melson
I asked for a loan and did all the paperwork and was denied without explanation, first time here and not coming back
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September 2022 by Ryne McCarthy
Do not put your money in this bank. My grandparents started me off with a savings account here. As I have gotten older I have left money in the account as an emergency account. Recently, a coworker of my mom sent me a picture of a what Seneca penny saver article with names and addresses of all them people that that are owners of certain unclaimed property. Instead of posting articles in the penny saver they should try sending a letter, they obviously knew my address because they published in the penny saver. I think it’s ridiculous that if the money is going to go on claimed they’re going to pay it out to the comptroller.
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August 2022 by Lisa Kowal
Marie is an absolute angel and came through for me and gave me the help I needed to push along ❤️?
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July 2022 by Paul LaScala
The credit union decided to change from one separate ATM card to another, and the one I have stopped working. Needed to take out money for a truck payment. Declined twice because they shut off the card. Do not currently have the new card in hand. Tried calling, no one answered. Absolutely fed up with this place.
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June 2022 by Eric Jackson
The worst bank in WNY!! I’ve banked there for 10 years and the start advertising their auto loan sale. I have 5 years left on my current one and if I can go through them and make a cheaper payment then why not? Instead of calling me, they send me a letter as if I’m someone off the street not connected with their bank and decine me!! I have good credit! My paycheck and CA disability are both direct deposit there!! Screw them!! I’m taking my business elsewhere!! Not to mention they still owe me 25 dollars when I overpaid on the credit card there!! Where’s my money you owe me?!?
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April 2022 by Cathy S.
Just reading all these reviews! I can't imagine dealing with a credit union, no less this one
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March 2022 by Ann walsh
This is best and helpful bank/ credit union I ever had. I had fraud against me. I was so upset. They got this matter under control. I was so happy. They all so kind!