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December 2023 by amy b.
Although in the past i would have given 5 stars i have been recently disappointed with my full service. I had winterization done and found they missed several areas under my vehicle. I should not have to check peoples work, but sadly i will from now on. They did redo the job after we pointed out the ignorance. But it ended up being another day without a vehicle and with a full-time job and kids its tough. Just disappointing.
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October 2023 by Justin H.
Undercoating seems like a good service they provide. A lot better than most places. But their interior and exterior detailing is most definitely not worth the $400 extra dollars. I asked them to clean the bed of the truck and they said "yes we can definitely take care of that." Only to find out the bed of the truck wasn't even touched, tires and wheels dirtier than when I dropped it off, windows still dirty with bugs and water spots, cup holders still have dust and grime as if it was completely overlooked. I've paid less than $50 for a better job done.Recommend for undercoating and rust protection..for now. Don't recommend for anything in regard to cleaning or detailing. Total waste of money at that point.
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September 2023 by K L
Extremely inconvenient to have the vehicle there for 8 hours. Seems like the focus is on quantity versus quality/customer service - just booking as many people as possible then your vehicle isn’t complete until 5-5:30 just in time for rush hour traffic.
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June 2023 by Ricardo Rivero
It was a good experience. The gave me a quote and got me in the same day to ting my car windows. They gave me a veteran discount and the price was fair. The job was excellent.
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June 2023 by toma james
Joe Martin as the sales advisor explained to me everything they did to protect my vehicle and was very professional and courteous. The end result was nothing less than phenomenal! I recommend them for every service that they provide.Services: Steam cleaning
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April 2023 by Brianna Guagliano
There aren't enough words to describe how positive of an experience I had here! They are flexible in scheduling appointments, and work with you to make sure everything is taken care of. The staff is very attentive to anyone who walks in. They also helped me get the best services I could on my car. It looked better than the day I bought it after they worked on it, and even had the extra services I bought done in time for me to make it to work. Their attention to detail is impeccable. This was my first time using them and they've officially got a lifelong customer!
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April 2023 by Amber Avery
This is the second time taking my vehicle in for an interior detail and they did a TERRIBLE JOB missing spots all over. Just flat our lazy work. When confronted with this issue for the second time they insulted us saying “it’s an old vehicle” (it’s actually only a couple years old) and “you’ll never get all the dirt off an old vehicle” which is a flat out lie because I EASILY cleaned it myself with a rag and just water!The staff are RUDE and act like they don’t care at all. Save your money and go elsewhere!
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April 2023 by Curtis Brosius
excellent customer service and products they did an amazing job to my GMC sierra
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April 2023 by Travis Womer
I just had a new Raptor Ceramic Coated, Rust Proofed, Underbody Coated & New Spray In Bed Liner.I couldn’t be happier with the finished product and the warranty on these products. The customer service was First Class. I went through a sales consultant “Ray”. He was on top of his game. Kept me updated through the whole process. He personally kept tabs on the services being administered and treated my truck as though it was his. Definitely recommend this service and highly recommend Ray.
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March 2023 by RC Home Improvements
Took my pick up truck into Ziebart spent around $1400. After a year I took it back for touchups and they clearly missed 75% of them and used to spray paint to touch up my bed liner. I could’ve done better at my house and not had forefit my work vehicle for the entire day. Very unhappy would not recommend to anybody.
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March 2023 by Scott K.
I brought my truck in for rustproofing, I typically keep my vehicle for 10 years and it is not garaged. I was disappointed when I realized the closest location was in west seneca, I was hoping for a north town location, I thought the staff did a very good job and they explained the types x of service they offer. The vehicle was delivered on time and the staff was very courteous.
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March 2023 by Nick Morris
I've been going to Ziebart for several years for annual undercoating and clearcoat protection. I've questioned quality of work done in the past, but this time I had to bring the vehicle back because I honestly believe work was not preformed. Photos in my review were taken a few days after service was performed. The undercarriage has salt from driving, but you can clearly see rust that was not "treated". In addition to the underneath not being touched, the paint work was not done either as there were several sap drips still on the hood and chalk pen marks from the dealership. I called and they were more than willing to go through it again and redo service. On the second attempt everything was done. Just a lot of time wasted and I shouldn't have to question services performed by a business.
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March 2023 by Stephanie Price
Anthony and the crew at the West Seneca location were very fast when doing both of my vehicles' tint. The finished result is amazing and I couldn't be happier!Service: Window tinting
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February 2023 by Lizz A Hoffman
I will never take my vehicle anywhere else for detailing, ceramic coating, etc. I had a fantastic experience so far, and Anthony Rick is an incredible and knowledgeable salesman. I highly recommend Ziebart and make sure you ask for Anthony!
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February 2023 by Charles Alessi
I never knew they were selling truck caps, so after I found out, we set up an appointment and was informed about all protection that could be done to my used truck, and was explained how it would protect it. I was very happy with the way. Ryan had gone over all the options with me and how my truck looked afterwards The undercoating looks excellent, the finish coating on the paint looks great, and the interior is in excellent shape. Now I’m just waiting for my truck cap to be delivered. but overall the service was excellent!!!