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February 2024 by Thomas The Great
Old guy is a bit weird but nice and good place. Not the cheapest place in the world but good enough work for the priceService: Exhaust
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February 2024 by Aaron Nathan
Absolutely horrible customer service. I literally called to ask if they would install a turbo back exhaust kit. After confirming with them there was not catalytic converter which is factory not there. The man very nervously hung up on me. Definitely would not do business with a business that can be that rude and not even give me the time of day.
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February 2024 by scott
If I could give this awful place 0 stars I would. Mitch absolutely ruined my car. The front is dented because of him parking in in a tight spot. It's absolutely disgusting. I'd only recommend to go here if you want your car dented and it looking awful. Will never go here again EVER!!!
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January 2024 by NobodyNY NobodyNY
Owner extremely nasty. My first time going there he told me that he is busy and I could wait but if I didn’t he didn’t give a s;:y. Tries to overtalk you. He gets totally irate if you dare question his below average welding. I would not recommend this place on old country rd. Westbury unless you are ready for a true headache. Good luck.
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December 2023 by CHRISTOPHER K
Best experience with nice people.
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December 2023 by christina kautz
Reasonable prices. Great staff who working in a timely manner. Steve n his staff r the best!
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November 2023 by Marty
Huge ripoff. Go to Queens instead, where you'll get charged a fraction of what these con-artists will charge you. They should get shut down.
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November 2023 by Ezra Mernit
I got my exhaust serviced at American Muffler. The service was done quick. However, i just needed 2 flanges welded together on my exhaust. They cut the exhaust and welded it into one piece. Making any future repairs impossible.
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October 2023 by Ryan Carroll
I needed an H pipe welded on my exhaust because the previous owner butchered it. While I couldn’t make the appointment because I was working, my girlfriend kindly took my car for me and she said they were nothing shy of amazing, kind, and transparent. She said as a woman, she would return to the shop for any work that would need to be done on her or my car. 10/10
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September 2023 by Alex Umana
I had a disappointing experience while seeking a price quote for my car. The staff was rude, and the main owner abruptly ended the call despite my polite demeanor. Customer service left much to be desired.I DONT RECOMMEND THIS ESTABLISHMENT!
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July 2023 by Leonardo Gagliano
Worst experience. Guys have no clue what they doing. Claims 20 years of experience. The job was simple if I had a lift I'd do it myself. Take the exhaust down. Straighten the pipe that's hitting the tunnel. Cut it at the downpipe and re-weld it. Guy simply didn't want to do the job. He wanted to save me money heat it up and bend it. I didn't ask to save me money. I asked for the job to be done right. Even if it cost me more money, I wanted it done right. Guy told me I needed a new exhaust system. What a joke. I woulden recomend anyone here. I'd leave no stars if I could.
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July 2023 by Sunjay Verma
Solid place. The work gets done and it's all fair priced. They don't try to sell you on repairs that you don't need. They'll even tell you if they think it's a pressing repair if If you can get away with it for a while.
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June 2023 by rod newman
American Muffler in Westbury fabricated a custom replacement exhaust system for my home diesel generator to exact specifications for a reasonable price with a quick turnaround. I dealt with Mitch who was very knowledgeable and fair. The result was excellent and the experience was positive.
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May 2023 by Samantha Vardakis
We brought my husbands 1990 Lexus here for muffler repair. The job was done quick and correct. Couldn’t be happier
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May 2023 by Chuck C
Exhaust pipe installed without putting back the heat shieldTheir post service is horrible