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“I just got done with a problem in my account. Madeline at the Massapequa Branch was so polite and helpful, she found the issue, gave me some great advice and then corrected it. During the entire process I was treated like family. I've always received great service at Jovia but today I was very upset and she went above and beyond. If you're looking for a model employee, Madeline is the one. Give that woman a raise!!!!”
“I am so happy with our new Branch Manager Ukura Hodge!! She was so wonderful, efficient, and professional in helping me take care of my banking needs. Everything was taking care of in speedy time and called me the next day as promised. She fully explained everything she did for me. She also gave me some future options to think about. I am more than happy to know she is always there and ready to help. She is super nice and always welcoming!!”
“I don’t remember the girl that helped me his name, but it was very pleasant. They were all very nice. Answered all my questions and he was just pleasant to talk to.”
“Michael Gonzalez, the manager at Hicksville branch is so nice. Very easy to talk to , so Helpful, quick to answer member questions and is just there for you!!! All Bank reps can learn from him! Thank you for your help, glad I am a new member there!!!”
“I was about to leave when I learned of the current cd rates, which were different from those seen on the web site. Thanks to Ms A. Green, who informed me that the 4.50 APY was still in effect. She then helped me open this new cd account.
Ms Aikyea Green Thank You. You have provided the best professional & courteous customer service I rarely received.”
“I’ve been banking with Consumers Federal Credit Union since 2016! Whenever I needed any assistance CFCU was able to provide me with all the answers I needed. CFCU offers many great services to our members and treats every member like family!Thank you CFCU for everything!”
“First time at Bethpage and had a great experience with Melanie Castro. She was so bubbly and welcoming, couldn’t ask for better service. Explained everything thoroughly and clearly. Location is clean and modern. Opened a check account and it was quick and easy. There is a coin machine with no charge which is very good and useful.”
“Went to Bethpage Federal credit Union my experience was excellent. My new account representative Mike was one of the fastest representative I’ve ever met fast and accurate question.. I would definitely recommend going to this credit union”
“Customer service was great. From the minute I walked in to the office, I was greeted and signed in. A representative named Tim introduced himself and handled my transaction. I opened a savings account and a 7 month CD. It was a very easy process and I am glad to have chosen Bethpage Federal Credit as my bank.”
“Mr. Thomas Rogers is truly remarkable. Nicest person I've met in the banking world as a customer and could not be more helpful. On this 100 degree day he even gave me a cold bottle of water without me even asking!”
“I went there to renew a CD. I was helped with lightning speed, efficiency and accuracy. And the young lady - Halie - was extremely pleasant. I have always been 100% satisfied with BFCU, and I have been a member since the 1990s.”
“I love the nice friendly atmosphere when you walk in the Massapequa branch. They know my name and greet me by name. They are professional and assist in any way possible. Cynthia, Annabel and Jennifer are always upbeat and happy. It’s always a pleasure dealing with one of them. I highly recommend this branch. Kathleen from the Brooklyn branch has help me over the phone and also has a great personality.”
“I always love visiting the Glen Cove branch of Bethpage FCU. The tellers and other staff are incredibly friendly and are always kind to me and my kid. When I tell her we have to go to the bank, she is excited about it.”
“Over 40 years of business banking, been with jovia for almost 20, far and away the best place for all my banking needs. The tellers at the syosset branch will make your day! Debbie and Zenepe are irreplaceable! All the other tellers follow their lead, shout out to Calvin !”
“Very helpful staff, I went to get a document notarized but they weren’t able to for that specific kind of document. They helped me by calling a bunch of places to ask them if they could and writing down the info of somewhere that could in the area. I was able to get it done within the hour. Thank you!”
“I waited only a few minutes and I was helped by Josh who was very professional and courteous.
He helped me through my transaction and I was finished in a short time!”
“We enjoy visiting your Bethpage Branch on Grand Avenue in Baldwin. The atmosphere and the staff are welcoming, personable, professional and efficient. The experience is better than most banks we've dealt with in the past.”
“My family and I had a great experience at this Branch. We were assisted by Robert V. He was very professional and patient. In addition he answered all of our questions and provided good information. I trust this branch and we look forward to managing our wealth here. Thank you Robert and Jovia!”
“Levittown branch is by far the best... Applied for new car auto loan and everything was handled professionally. I even had to request more money twice on my loan and was granted everything without a issue. The staff is extremely friendly and made you feel like family.”
“I spoke with Joel he was awesome he answer all my answer especially about CD'S
Plus I had other questions it went very smoothly i left with such a positive feeling
I would recommend this bank at least with Joel.”
“I recently had the pleasure of experiencing great customer service at the Merrick branch. I was greeted warmly by the staff, who made me feel welcomed.
Nirmal and Meghan took the time to understand my financial needs thoroughly, patiently explained detailed information about their services,answered my questions with clarity and professionalism and made the entire process smooth, keeping me informed every step of the way. I was impressed by their willingness to go above and beyond to ensure the completion of my visit.
The friendly environment made my banking experience a pleasure. I recommend this credit union to anyone looking for a financial institution that genuinely helps its members.”
“My experience at Bethpage is always great. I had the pleasure of meeting Valentina at the branch today and she was amazing. Very professional and very knowledgeable and helped me with all my questions. She has such a great spirit and all i can say is that they are lucky to have her there.”
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“Maria has been a huge help over the past 10 years, from personal banking to auto loans. They are experienced and knowledgeable and friendly. I don't bank anywhere else.”