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April 2024 by Kristen B.
The worsttttt CVS Pharmacy.. one experience with them was them filling my script and HALF of the medicine was on the bottle and today they told me I already picked up a my script last week when I never did! Seriously choose another place. Horrible!
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March 2024 by Joseph Calabrese
Horrible place to get prescriptions
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February 2024 by Laura Hungria
Terrible they keep you on hold for 20 minutes and then they hung up....no way to get thru pharmacy
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February 2024 by Flor Roa
Nice staff but unfortunately lines are way too long to pick up meds. Last time took us almost 45mins to pick up a prescription. Ridiculous! Will be switching to Walgreens or Carman Drugs.
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February 2024 by J A
2024 be warned. CVS Westbury Pharmacy is incompetent. The staff, the database and the App do NOT sync scripts. People are supposed to be better than computers but pharmacists and staff are an epic fail. If you rely on medication find another place other than this Westbury location. Customer care is nonexistence.They have lied about getting my script and used the same verbiage it will be here tomorrow then you call the next day to follow up and the say we are working on it, it be here tomorrow. How many tomorrows before they actually get the script filled?Stop lieing, tell the customer that CVS can't fill the script in a timely manner so the customer can go elsewhere.There is another review from 2 years ago that another customer was lied to. So clearly the Westbury Pharmacy behavior has not changed just getting worse.
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January 2024 by Nay O.
Only gave 1 star so I could write this post. This has to be the worst CVS. The customer service was always terrible but it's gotten worse since the CVS on Post Ave closed down. The pharmacy staff has an attitude like you bothering them meanwhile they should understand without your business they are unemployed!! They move extra slow. Really wish the next CVS wasn't so far from my house.
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January 2024 by Georgia S.
The people who run this pharmacy are the absolute WORST people I've ever met. I have the flu and went in to pick up my prescription. They made me wait for over an hour JUST to tell me they didn't have it and that I would have to wait on the consultation line for another 30 minutes. The woman who was working the consultation line was so nasty. She told me she would check to see if another pharmacy had the medication I needed and found one that was a 20 minute drive. I asked her if she can make sure they put one on hold for me and she ROLLED HER EYES and said "ugh, they have 300!" I then asked her when that pharmacy closed and she said 9pm and walked away from the counter. I then drove 20 minutes to the other pharmacy with a fever in the snow, only to find out that they closed at 7 and I had missed them after the nasty woman told me it was open. Fast forward to the next day, my mom went back to the pharmacy that is 20 minutes away only to find out that they NEVER SENT THE PERSCRIPTION. I have now been on hold with the Westbury location for almost an hour and have yet to speak to a real person, and my mother is sitting at the other location just waiting. I will never come to this pharmacy ever again and I will NEVER recommend it to anyone. PS, this is not the first time they have been nasty to me about a prescription, this has just been the worst. PPS, this review is a reflection of the PHARMACY workers, not the retail personnel, the retail employees are the only reason I gave this one star in the first place.
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October 2023 by Hussein alnomani
The lady pharmacist is very rude and disrespectful. I went there after an oral surgery and she saw in bad pain waiting for my medication. They told me 15 mins and then After 25 mins of waiting she turns to me and said dont expect your medication anytime soon and left for lunch for 40 minutes while all the pharmacy technicians were trying to help and explained to me how she can fill my medication in one minute. Aside from being very unprofessional and rude, i dont understand how a human and especially in this career see a patient in very bad pain and just dont care at all!!!!!
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October 2023 by Jean Dorazio
I always went to the post Ave CVS and always had a great experience at that location . That store closedSo I went to Old country Road CVS and was pleasantly surprised that This CVSwas also a very good experienceKevin was Very Very help , with a smileHe helped me check outThanks Kevin !!!!!i will be going to this location now .Great store. !!!!
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October 2023 by Munir Ahmad
Worst decision to move my prescription at this cvs location its over loaded all the time and sometimes took 1 hour to get medicines.
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October 2023 by Sotirios Papafragkou
Horrible customer service, unfriendly and unprofessional. Avoid if you can.
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October 2023 by Husain Bootwala
Pharmacy is horrible there is zero customer services. They are constantly delaying prescriptions and won’t even communicate delays. Hang up on your calls absolutely the worst!
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August 2023 by William
Most of the time you have to use a checkout machine they hardly ever have anybody at the counter.
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July 2023 by ryan p
Stopped in to pickup some allergy medicine and had the pleasure of meeting Lorraine who helped me get my cvs card working. I gotta say i wish we had more Lorraines in the world she was patient, helpful and genuinely cared. Cvs you have a very great team member on your staff and i will def be back to shop here more often.
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May 2023 by W A
Jonathan Sebhatu (who works in the pharmacy) is a polite, helpful and caring young professional.