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February 2024 by Hudsen Ceneus
I always have a great experience renting with westbury enterprise rent a car.....I rent with them 3 to 4 times a month so I have gotten to know most of the staff. They are really friendly and helpful. When making reservations they always have my car ready to go as I walk-in because I'm usually pressed for time.
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February 2024 by Debbie McCarthy
775 Old Country Rd.,Westbury, NYThis team is fantastic. I’ve used them multiple times. It is extremely simple quick and the staff is so helpful and friendly from me personally the best part is that they can pick you up and drop you off. It’s hard enough not having a car to begin with The relief of having this service is a gift. Always busy, but they find time to accommodate me and give me a ride in a timely manner. This is a great group of people and I frequent this establishment often.
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February 2024 by Bill Kanas
Superb service and great car. Vinny from Enterprise went above and beyond the call of duty. Great company.and great people
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January 2024 by willcand
Not much to say about a car rental place. Still I can say Nice customer service. I was helped by a guy called Viny and it was excellent !
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December 2023 by Bob Dickerson
Extremely professional, very quick to register and drop off. Will definitely use them again!
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December 2023 by K K.W.
Great service until it’s time to return the vehicle, the process is always too lengthy. Please correct/ fix this & I’m sure to give a five star rating. Thanks for your service.
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November 2023 by Matthew Rosa
After dropping my car off to get worked on by First Class Collision In Westbury, they setup my rental with this Enterprise location. The two gentleman who handled my rental were excellent and accommodating. They were prepared with a comparable vehicle to what I currently drive. Fast and easy pick up and drop off. It was a pleasure renting with this location!
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November 2023 by Strong Island
Rose was extremley helpful and kind. She had no problems switching gears on cars at the very last second once i saw something else. She didn't even blink, brought it in to clean it up right away and gave me a great smile. I asked her name to make sure I reviewed her because I really appreciate it. Thank you.
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November 2023 by Jaime Cruz
I recently had an accident with my own car. Through State Farm (my insurance agency) I had arranged for a rental through Enterprise. I was picked up by an Enterprise representative from All-Pro on Old Country Road and presented with their (limited) selection of cars. The rep was pushing me to take a BMW 7-Series sedan ("have some fun" were his words). I hardly ever drive a car; only in bad weather. I was hoping for a compact or economy car. The could of examples they had available needed repair (according to him). All he had were pick up trucks, SUVs and luxury sedans. Not knowing any better, I opted for the Infiniti Q50.I returned the car with hardly any additional miles and more fuel in the tank (it only had 1/4 tank when it was given to me) than it had. I just found out just HOW bloody expensive that rental was! My insurance company would only cover $1,000 and I was just told I now owe them ANOTHER $1,100.00!! It would've been nice if someone had explained that to me when I signed for the damned thing. I'm a recent retiree living off my savings (Social Security won't kick in till next year) and I REALLY didn't need this unplanned expense!
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November 2023 by robin albertelli
we go to this nice local enterprise every time we come to NY from LA. our car is ready for us, even with regular upgrades. cars are clean, well-maintained. can’t ask for more…
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November 2023 by Dino Farinacci
These guys are really good, very efficient. I have used them (Westbury site) twice and plan to return. I go to LI a few times a year and have chosen Westbury as my home base. So its convenient to use Enterprise at this locaion.
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November 2023 by Jaime C.
I recently had an accident with my own car. Through State Farm (my insurance agency) I had arranged for a rental through Enterprise. I was picked up by an Enterprise representative from All-Pro on Old Country Road and presented with their (limited) selection of cars. The rep was pushing me to take a BMW 7-Series sedan ("have some fun" were his words). I hardly ever drive a car; only in bad weather. I was hoping for a compact or economy car. The could of examples they had available needed repair (according to him). All he had were pick up trucks, SUVs and luxury sedans. Not knowing any better, I opted for the Infiniti Q50. I returned the car with hardly any additional miles and more fuel in the tank (it only had 1/4 tank when it was given to me) than it had. I just found out just HOW bloody expensive that rental was! My insurance company would only cover $1,000 and I was just told I now owe them ANOTHER $1,100.00!! It would've been nice if someone had explained that to me when I signed for the damned thing. I'm a recent retiree living off my savings (Social Security won't kick in till next year) and I REALLY didn't need this unplanned expense!
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October 2023 by Diana Lopez
They picked me up and the rental I received was an SUV. I was not comfortable with it and was able to swap it out for a sedan... very accommodating
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October 2023 by Suzanne Marta
After dropping my car off at Keri Coach Works, the team at Enterprise-Rent-A-Car made my rental and return very easy. They were very attentive to my car needs as a mom who would need to install two car seats in the back. They addressed my concerns regarding insurance reimbursements as well. The car was very clean and fun to drive (Dodge Charger). I would rent from them again.
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September 2023 by Judith L.
TERRIBLE! The staff is incompetent at best. They lie about the cars they have available so they can upcharge the customer. they make you pay for some optional services that you don't need. This guy Anthony doesn't know what the heck he is doing . he tells not to worry the insurance will cover everything meanwhile he overcharges you . I usually don't like to post reviews but this time they left me no other option. Enterprise is the worst. I will never use this company again!
