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March 2024 by Lillian L.
This used to be my favorite store until I placed an order for vertical blinds on Feb 7th I was told they should arrive within 2 weeks on feb 14 I got an email that they were being shipped, I waited a week then called the store and was told the same thing they shipped on February 14, waited another week called the store and a nice lady helped me and said she'll speak to the manager and he will call me back in 3 days , never called me I called today and was told they will ship in 2 days and I should receive them in 2 weeks, this is a lot of BS I hope i don't believe them this is not good customer service and I will not shop in this store again, I hope can get my money back as this is a special order
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February 2024 by Oswaldo Vargas
Of everything in material
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February 2024 by Annetta
Please hire more staff who are knowledgeable about your merchandise and want to assist customers. Also please clean the parking lot.
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February 2024 by Phil - Am Travelers
Typical big box store that is very well stocked with products and employee friendly !
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February 2024 by Jaz Cheerios
I want to give zero stars. Staff have no idea what they are doing. Today came back because they screw up the order and I have been waiting for 30 min, still no one. The guy at the customer service counter was the worse, rude and have no clue what to do. He has no clue that we can cancel an order that I purchased 2 days ago. He just said it doesn’t matter who we spoke with (which was another consultant at another Home Depot branch), and he said it’s on its way to the shop and can’t cancel. So it takes 6-8 weeks to process and ship the door but he just literally thinks that in 2 days, the door is already coming to the shop tomorrow.Anyways, we were saved by another lady who directed us and escorted us to the curtain/carpet consultant to help us cancel an order. Thank glad she helped us out. Other than that, the rest of the shop is ridiculous. No one wants to work.I’m done with this place.
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February 2024 by Jai Patel
Prices are very HIGH!!!!!
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February 2024 by Jay D.
Here we go again, another bad review - stopped by for a propane tank. I waited at the customer service desk for a short period of time, nothing crazy, I could see a few looks in my direction by the HD staff but no one actually acknowledged me - no big deal, typical customer service these days, so I just waited. When someone did acknowledge me, after making eye contact a few times, I asked for a propane tank, I was told Home Depot does not carry propane tanks (uh, not true, I always get my tanks from Home Depot and I know there were a bunch in the cage, also, the customer ahead of me was waiting for a propane tank as well, only difference was, he actually received a tank). In any case, I wasn't sure if I heard her correctly so I asked for clarification. She then informed me the manager told her that the customer before me was the last customer to get a propane tank today - it was 7pm, Home Depot closes at 10 pm...sooooo...are we not going to sell propane tanks for the next three hours? I'm glad the "manager" doesn't think the owner of Home Depot cares about profits. Is there some kind of HD policy restricting propane tank distribution during certain hours? It was also Superbowl weekend - soooo....is that a smart business decision? Telling customers they can't pick up propane tanks on SUPERBOWL weekend? That's like saying you can't buy propane tanks in July - People are grilling and hosting parties this weekend.....I have a pretty good idea it was due to the fact that each time a customer needs a propane tank, - the HD employee needs to walk around the corner, unlock the gate, weigh and distribute each tank - extra work. Thanks. It's just kind of sad - I always remember Home Depot staff being super helpful and when I wasn't sure of what tools or paint to buy, etc...someone from HD was always willing to help - so I always kept coming back - great Customer service equals repeat customers. Lately, it just seems like customer service on that level is just so hard to find - it's rare to find a HD employee who is knowledgeable about anything home improvement related or just simply knowledgeable about proper customer service (some are either rude or so completely disinterested in helping). So now I have to drive to a competitor to get my propane tank. ***Update***Just got my propane tank from Lowes. Customer service was great - I was acknowledged instantly by the two girls at the customer service desk and the employee at the Propane cage was helpful, pleasant and knowledgeable.
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February 2024 by Tim Feldis
No one knows anything. Terrible staffing. No cashiers. Only self checkout. Disorganized mess.
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February 2024 by Rajendra Prashad
One stop shop, everything you need
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February 2024 by Carlos Fernandez
30 minutes waiting for someone. And nothing very bad service i call the customer service and anu answers
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January 2024 by Carmel M.
You can't go wrong when you buy necessary home stuff from Home Depot. However, you may find random items at other stores at a lower price. The staff here are courteous and always helpful. So when you want items without the hassle, Home Depot is your best shot.
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January 2024 by Dodge Dodge (Dodge)
Overall a good place close to my house but when you need paint, that's s different thing, cross your fingers and maybe you should get an associate in about an hour, the answer is always the same, Maybe he or she is in the bathroom.Maybe they fell in it
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January 2024 by Daniel Desmond
Nice clean place. Easy to get help here. Unlike most of their other locations.
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December 2023 by Mirta Checchia
You find everything for the home???
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December 2023 by Mixael Arias
good prices