-
April 2024 by Danny H.
I would give it a zero if I could. Horrible service and rude customer service and mechanics that argue back. First off I went cause my car was making sounds. So I went the first time and they told me l had the change the brakes and rotors. Sound of my car stayed the same but actually got worse the next day. They also stole a tire as well. Who does that. I brought it over to an honest mechanic somewhere else and they diagnosed the problem within 10 mins. Mavis are just money hungry people that don't give two sh*ts about their customer. Made a complaint on top of that and they can't even follow up. I wanted a full refund and they can't even respond. What f**ckers they are. I bet they just hire anyone here.
-
March 2024 by Jamin F.
Some of the worst customer service I have ever received. Went in for an inspection, they tell me they have no inspection stickers-so I leave. Someone from the store calls me back 20 minutes later to come back in and (maybe) the machine for the stickers would be working and if it didn't work they would honor the inspection and put the sticker on when available. Take my car back and get 700 dollars worth of work done on my car to pass inspection. No sticker for inspection. Call back twice a week for almost TWO MONTHS-still no stickers. I show up and they send me to another mavis to get the sticker and assured me there would be no issue. Had to get the car inspected AGAIN and pay for the inspection AGAIN. Not to mention my windshield wipers that were installed during the first visit have already broken. Not worth the aggravation or money to deal with people who do not care about you or your car.
-
March 2024 by Kimberly Wilson
I came in 5 minutes to closing with a flat tire. I was so nervous that I wouldn’t be helped. Not only was I helped by I received A plus customer service. Thank you Malick and team for not making me feel like an inconvenience and getting me home safely!
-
March 2024 by ZAULO
Great tires I needed it asap and they did it so quick
-
February 2024 by Amy Ventura
Very helpful and if you have questions they explain in detail but easy to understand. Definitely will come back for any issue with tires and to get my inspection done. Thank you ??
-
February 2024 by Press52
Free tire air
-
February 2024 by Tabitha Scala
Great customer service
-
February 2024 by Alma Glav
Malik was extremely kind and helped me with everything I needed. Went above and beyond to make me feel comfortable with all the work getting done on my car! Thank you!
-
February 2024 by azeem annief
Excellent serviceGreat and professional staffWill be back in the future and recommend others to this great location for any motor vehicle issues
-
February 2024 by 周逸涛
This is perfect place everything is nice and fast!
-
February 2024 by Cheyenne Wade
Great and quick service!
-
February 2024 by Cristina Herrera
Definitely a Good discount and service ?
-
February 2024 by Mia Glover
Amazing experience. Malik was amazing.
-
February 2024 by Shanur Uddin
I called as a new customer and spoke to Shawn at the Mavis location here old westbury location. He said I could come in for an oil change with 10 minutes left until closing and when I got here outstanding customer service. Mavis needs more people like Shawn to represent their company. Excellent’n
-
February 2024 by Trav
Great customer service very helpful
