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September 2023 by David S.
They play the music throughout the store way too loud, which gives me a terrible headache and I can't concentrate on finding what I need to buy. When you ask the staff to turn down the music, they just ignore you. Until they turn down the music, better to shop somewhere else
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July 2023 by Karen C.
I went to look for window blinds in Home Depot in Westbury, Long Island . Horrible service . The lady that work in the blind department needs to retire! She has poor customer service! Spend more time having a conversation with her co worker than providing service to her customer! Sad !! Good help is hard to find!!
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June 2023 by Rachel N.
Somebody should teach the old b!tch at the self checkout how to act let alone count, hovering over everybody like people are actively stealing. Her raggedy ass tried to get us to pay for 4 rolls of paper when we only got 3. And tried saying we got 16 boxes when we got 15. Girly needs an optical exam and to brush up on her counting skills at the seniors home. Xoxo
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May 2023 by Eva E.
I'm not the biggest fan of Home Depot due to the number of associates not available whenever I have gone in for something. But I was fortunate enough to be assisted by Donald yesterday when I was ordering my Andersen glass window panel. He helped me by calling Andersen's customer service and ordering it for me. Thank goodness he was there because I would have given the Andersen's customer service rep the wrong door design and would have gotten the wrong window panel. Donald was not only patient with me but with the customer service rep when she wanted to make sure he knew what he was doing ... he did!
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February 2023 by David D.
Yesterday I sends my guy to buy materials and guys from pro department don't help them out with a phone sale so I asked to talk to a manager the manager said she don't want to talk to me over the phone I I spend more than 100,000 dollars last year in Home Depot stores worst Home Depot place
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January 2023 by Judy B.
Went to home depot westbury. Very helpful in the plumbing department. I happen to loose my bracelet ( it was costly) that day I retraced my steps an hour later but did not find it. I decided to call 2 days later. Spoke to someone she said no nothing found. But a short time later I received a call from home depot that they did have my bracelet. The miracle was I didn't leave my name or number. They had to retrace the call. I drove there told to go to managers office. He had my bracelet and said a man found it in the parking lot and brought it in. So grateful to the gentleman and manager! Wow ! In my prayers such honest men. Thank you
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April 2022 by Terry B.
I've always had pretty good luck shopping here, but a visit today was a game changer. We'd been looking for patio chairs, and found the best deal here. I went to the customer service desk, and told a young lady named Cat what I wanted. I walked out with her to show her, and requested 4 chairs. I paid and waited for her to come out and unlock the cables that held the chairs. Then came the hard part - I had to get them, somehow, into the trunk of my Saturn sedan. I had brought a lengthy bungee cord, and we looked at different approaches. A co-worker she brought along said it's impossible. Then she refused to say no, and worked the cord around and through the chairs, end up with a stable position that held the short ride home.
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November 2021 by Joe P.
Stopped in to pick up a telescoping ice scraper/snow remover for my Rav4 before the first snow of the season. Place was jumping with activity between shoppers and staff. I found exactly what I was looking for. They have tons of snow shovels but I only found 4 telescoping snow brushes. ( I only needed 1)It is early in the season and I am sure they will get more.No line at checkout. I opted for the self checkout. Mission accomplished.
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November 2021 by Andrew C.
This is one of two chain home improvement retailer's that I have purchased tools, appliances & other home improvement products. But this location is one of the busiest that I have ever visited.I usually shop at Home Depo when I know exactly what I need and where it is located in the store. But when I have a home project that requires an experience hardware assistance, I normally will visit the neighborhood hardware store.
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June 2021 by Victor H.
Just like any Home Depot around the country. Same service across everywhere...