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October 2024 by Will
Great experience. I ordered a server power supply and had it in my hands 24 hours later, halfway across the country. Worked great.
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October 2024 by Leandro Freire
DO NOT BUY FROM THIS COMPANY. THEY SEND THE PRODUCT DIFFERENT FROM THE ONE YOU PURCHASED, AND HIT THE PHONE IN YOUR FACE WHEN YOU NEED SUPPORT WITH YOUR ORDER!!! I BOUGHT A 1.9TB NVME AND THEY SENT THE 960GB NVME!!!
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October 2024 by yasif rahman
They have been great to me, prices are very reasonable and shipping is fast
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October 2024 by AdvCon Camicro
Dishonest company with misleading and fraudulent practices!
I purchased a "New in Box" Cisco firewall from them and when I registered it with Cisco so I can get the firmware and security updates Cisco said it was a product registered in Poland and they would not register it.
I immediately called Server Supply and was told they (Server Supply) was not an authorized vendor for Cisco! He asked that I email their RMA department Monday so I can return the item.
I emailed them and advised the box is still sealed and I need to return it because I could not register it. I received a reply from Chaz Bishop saying I can return it if I paid them a 25% restocking fee! Chaz stated "...we are not a Cisco-authorized reseller. All of our Cisco products are not smart-net eligible"
There is no indication / disclosure about this on the website and the product is worthless without updates (it's a firewall).
It seams like this is their scam to make 25% on worthless hardware that they get back to victimize the next customer with the same hardware!
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August 2024 by Gentian genti
I recently purchased a hard drive from Server Supply, and unfortunately, the product arrived defective. I have to pay for the return shipping.
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August 2024 by Sean Torwalt
Called to confirm stock on an item and was told they have (10) in stock. Go to place order and immediately received a call by the support team that they only have (1). So we proceed with an order of (1), even though its almost double the regular price. Followed up a week later on tracking info and told it's on backorder and to check back in 2-3 weeks. What a joke of a supply store.
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July 2024 by Tommy
Sent the wrong part number and would not replace it with what I originally ordered and paid for. Customer support was very rude.
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May 2024 by Mark McVea
Very disappointed. We were in need of a 10TB drive shipped overnight to Canada. We sent an email and were sent a quote stating that the part was in stock. Upon calling in to confirm that the part was *in fact* in stock, I was told that the part was stocked at one of their warehouses in the US and would have to ship to their NY location before it could ship to us. This would take a week to ship. The receptionist was very rude. She said, "overnight shipping is only available within the 48 states, and Canada is not a US state". WOW.
The statement that they have multiple stocking warehouses is a lie. In fact, their website terms and conditions state, "Server Supply is based in NY however, that does not mean that all products will be shipped from NY. We have business partners in several states." In other words, Server Supply states they have stock when in fact they are just ordering from another vendor, marking up, and shipping it on. They will take your money immediately but take their sweet time to deliver the product.
Buyer beware.
In this case, we went to Rhino and found the same part, for $100 cheaper.
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May 2024 by Paul Arking
I've been buying from this company for years, always receiving everything extremely quickly and conveniently. Their prices are competitive, their service is impeccable. A recent shipping issue (not their fault) with one of my orders had me calling them for support, and they resolved the issue immediately and perfectly and followed up to ensure customer satisfaction. I highly recommend this company for all server supply needs!
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May 2024 by Jon Hart
Great customer service and fast shipping time. Would definitely do business with ServerSupply again.
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May 2024 by Jeff Underwood
This is my third order from them in the past 10-12 years, before today it had just been multi port Intel NICs but last week one of my 24 port POE switches died and I had to take a lot of cameras down to get all the phones working on the other 2 24 port switches. They had a great price on Cisco 48 port POE switches and I bought 2. They were packaged perfectly had the rack mount ears and screws neatly packaged in a plastic bag, a brand new looking serial cable wrapped in another plastic bag. Both units were in perfect working order and really looked new, no marks or scratches to speak of. I don't need this type of equipment often but wouldn't consider going elsewhere because they have never let me down.
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April 2024 by Campbell Killian
There was a problem with my order however their customer service rep was very friendly and will issue me a full refund (while I get to keep the item shipped.) Can't beat that!
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April 2024 by zeke snyder
Server supply, Inc. is always readily available to me whenever I have an issue whether it be with accounting or requesting an RMA. Chaz is fast, friendly, and always great to work with. Server Supply is extremely accommodating and always quick to reply to an inquiry. My company will continue to order parts from them!
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April 2024 by Jo-Ann Pisco
Service was excellent. Sales person quickly pulled up my information from a previous order which helped making the order much quicker. Thank you.
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April 2024 by Jane Costello
Overall, server supply has left a positive impression on me! From doing business with them, I can see they value their customers. Will be ordering from them again if I have to.
