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March 2024 by Matt Chan
Sat here waiting at a bay for 30+ minutes when another bay was empty. Someone comes in and gets serviced right away. And I’m still waiting.
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March 2024 by Hesham Shaalan
Excellent service!
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March 2024 by Modi Hefetz
This is the second time that they forget to close the cover after they do The oil change I noticed that after I dragged it 100 miles
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February 2024 by Anthony Anthony
Great Service, Alex Mike and Chris took care of me and my wife’s Vehicle. Prices are great. Customer service is amazing. This Valvoline Oil Change location is one of the best in a 30 mile radius. Once again 5 stars. I live in Brooklyn and will bypass all the other shops just to go see ALEX, MIKE OR CHRIS. ( rest of the staff is great, don’t remember names ? )
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February 2024 by BA618
Great service. Was always skeptical about using any chain mechanic stores, but gave this Valvoline a try. Glad I was proven wrong, the service was great, the workers were both friendly and honest. The guy working on my car was Alan super nice guy, earned this location a repeat customer. They also got it all completed in under 15 mins as advertised!Thanks!
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December 2023 by Mohammad Shafique
Rip off. They broke oil filter cap and blamed it on the dealership. Cost me $50 extra but cost them future service on my three vehicles. Bad business practice.
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December 2023 by Nikki Daly
Came here for an oil change and didn’t expect to be pressured to keep buying things. They sold me an air filter that was 3X the price as the same one online. I asked about price matching and the guy basically laughed in my face.
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November 2023 by Richard
Had an oil change done today and can only say the experience was exceptional. The service was super professional. Mike, who I believe is a manager, really took care of me, didn’t pressure me into buying any of the extra services my car truly needed. Conversing with Mike about the great breakfast I had at a nearby restaurant (Thomas’s Ham and Eggery), I really felt like a regular even though it was my first time there and I live in Manhattan.
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October 2023 by Mark Guevarra
Today's experience went extremely well. Came in for a quick oil change at 8:20AM - surprised it was open. They were very efficient, every second there was productive, from lights, wiper, cabin, engine filter, battery inspections, recommended maintenance, and others.This is why they deserve a five star review:* They were very quick* They were friendly* They were very clear on all recommendations and what the current state of my car is.* They weren't pushy on me purchasing anything extra.Everything you want in an oil change.Service: Oil change
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October 2023 by Naresh Goyal
Got the new wipers and oil change and filter service in June 2023 and paid $200.00. At that time they put defective wipers. When I ask them to change the wipers, I was told by the manager that wipers never covered under warranty. I have to wait 40 minutes to be told by the manager. After long discussion, finally the wipers were replaced. I did not have to wait for that long. Wipers could have been replaced without putting the car in the shop. Eventually wipers were replaced without putting the car in the shop i.e., in the parking area. But initially, I was told to wait for empty spot in the shop.
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August 2023 by Henry N
Fairly quick service. *Edit * I guess they didn't replace the under engine plate cover properly. A few weeks after the oil change, it came loose and is dragging on the ground.
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August 2023 by Robert Wheate
Today I had the most wonderful experience at this location. I have always used Valvoline services and products, and today was a reminder why. I dealt with a VERY professional and kind young man named Alexmir. My A/C stopped working so I came in for repair. After going through the normal routine Alexmir noticed something was wrong, as the A/C recharge was leaking. At first he checked all his equipment and stated he was going to make sure everything was OK before performing the work and charging me. Both him and fellow coworkers assessed the situation. It turns out it was a faulty plug. Alexmir went ABOVE and beyond to fix my problem, he was very informative, honest and you can tell he knew what he was doing and was experienced. Its important to know they did not have to do this, as the issue was mine. But he found a way to replace my seal, and continue with the service. Now my A/C works better than ever, and just in time for a family road trip. I am very appreciative of this young man. I see a lot of impatient people in these reviews and they need to understand quality takes time!! All the staff at this location was professional and courteous. I will always come here and recommend to others. Corporate needs to give Alexmir a raise!!
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August 2023 by Darryl Hairston
I took my my boss's car there cuz she needed an oil change the place is phenomenal the guys there or experts and what they do the prices were very reasonable
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July 2023 by Wolf Soto
First time at this place it was extremely slow I literally waited more than an hour in line then waited some more once I got in very frustrating. The oil change is overpriced there's a place I go to called "Sparkle Wash" near my house which I get the full service (oil, fluids, and tires) plus a free car wash at cheaper fee. Definitely not coming here again.Service: Oil change
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March 2023 by Lara Saldanha
They are super fast on the oil change but so aggressive on upselling other services/checks that I didn’t ask for. I don’t know enough to know what’s necessary but my local mechanic never does this. Going back to him and never coming back here.
