-
October 2023 by Richard Wagner
Though it's not what they normally do with working on cars, they gave me a great deal on a used tire. The mechanic was very amiable and seemed to care about his work.
-
September 2023 by Kenneth Pollitt
The only reason I gave Village Auto Body 5 stars is because there is no 6 star rating! Phil and Gene are incredible!This is the ONLY shop I will ever use! They don't just fix cars...they take care of their customers!Their body work is fantastic and they keep you informed throughout the process.I knew I was going to be delayed, but Phil kept the shop open until I arrived. Who does that anymore?If you have any auto body needs, go to Village Auto Body in Westbury. They are located 1/2 block west of Post Avenue on Winthrop Ave.
-
December 2022 by Esther Buckner
Great service nice people good mechanics
-
December 2021 by Marlynn C.
I had front end damage to my car. When I brought it into Village I met with Phil. He was thorough and kind. He met each deadline.. He made the entire process stressless. He had a rental car for me at the body shop and I returned it there when I picked up my fixed car. Except for the "accident" this was a completely enjoyable experience. And although I hope not to be there again, I would recommend this body shop to anyone needing word done.
-
August 2021 by Paul Bahna
Very professional group. Car repair work was finished in a timely manner and looked great.Would highly recommend them to anyone.
-
June 2021 by Howie Linzer
They are great
-
March 2021 by Carolann Rao
Only shop I will b using from now on! They are very Professional. Not looking 2 charge u what every other place does. They Care! I had no idea I needed front tires & the price he gave me was unbelievable compared 2 what I paid before. My car is feeling so good I cant believe its 6 years old. Thank U I will b back for sure!
-
February 2021 by Richard Brewster
Very thorough and efficient
-
November 2020 by Dorothy G.
Joe and his crew are great. Friendly and knowledgeable. We have counted on their expertise on several (unfortunately) occasions.
-
October 2020 by Keith Oringer
I too wish i could give a 0. Incredibly unprofessional and rude. They gave me incomplete information on the phone and made it seem like it was my fault when I arrived and completely dismissed me. All i needed was photos taken for new insurance and he asked to bring my insurance card. Even though digital insurance cards are accepted in NY apparently this shop has outdated and stubborn policies. He stated “Thats why I told you to bring your card”. I replied, I did but apparently you won’t accept it on my phone. He replied with “we don’t work off phones. It must be hard to be stuck in the past. I never write reviews but this really annoyed me. Go somewhere else and don’t waste your time.
-
July 2020 by Stephane L.
This guy is a crook and a fraud . After paying my deductible to my insurance company this guy wanted money cash to pick up my car . Not going to happen I immediately called my insurance company , my finance company and tomorrow contacting the district attorney to look into tbeir business practices . For a measly 750 dollars this guy screwed himself trying to strong hold me . Go to great neck auto collision the only reason my car ended up there is the police brought it there - tomorrow contacting them as well . This has been a nightmare experience from beginning to end . Tomorrow I receive a loaner from Honda . I am not paying this crook a dime. The wait was long , I am now scared to pick up the car s he may sabotage it so Honda is going to look at it before I pick up the car . The guy already negotiated price with the insurance for more than 6 grand Now wants and additional 750 . Not going to happen . Let my car sit there - - I have loaner
-
February 2020 by Camina Raphael
Service was done properly but customer service wasn't great.
-
January 2020 by Keishan Rowe - The Legacy Lady
I wish I could give them a ZERO OR NEGATIVE stars! THIS SHOP IS A SCAM AND They are EXTREMELY unprofessional, rude, and I am glad I decided to not have my vehicle worked on there. I was in a car accident and my car was towed to this location. I wish the police station never selected them as a location because it has been a nightmare. I spoke with someone from this location the day after Christmas because I got into an accident Christmas Eve and they were closed. Once I spoke with someone they provided me with half information when I told them that I was transporting my car from there facility to another auto body shop. They said that there is a fee to keep the car, which I expected but what I didn’t expect was that this location was also an auto shop! I said why didn’t you tell me this when I first spoke to you bc I would have had my car worked on there. The person I spoke to was name Bill. He gave me some BS reason but at that point I had already decided to have my car switched to another location. Today I spoke to Bill again and told him that my insurance company Geico will be having a towing company come to retrieve the car. I asked them for the fee and they didn’t want to tell me saying that they can only give it to the towing company and then he said they only take cash and all of this crazy nonsense. SHADY #1!!! The towing company comes to pick up the car after I physically went down to the shop to retrieve some ideas out of my car and Bill tells the guy WHILE I AM ON THE PHONE WITH HIM that the fee is $450. The towing company didn’t pay the Amt bc they said they were not aware of the fee and I had to call Geico again. When I spoke to Geico they said they had to speak to Village Garage from an unrecorded line to discuss the fees. SHADY #2. When I asked how much the fee was they told me $650!!!!! How did the fee increase by $200 in a matter of minutes???? I called back to speak with Bill and he said oh, there is administrative fees and fees to back the car out of the driveway. YOU HAVE TO BE FREAKING KIDDING ME!!! I told him that this is crazy and that this should have been told to the initial towing company that it was $650. You telling me you don’t know the final fee!!!! SCAM! Stay CLEAR FROM THIS LOCATION! I’m so glad I decided to go with another auto body shop and I will be reporting them to the business bureau. I was extremely patient and professional with this company and they have proven to be dishonest simply because I decided to go to another shop!
-
October 2019 by dan richard
I went in for a photo inspection. I was treated rudely, with curt and nasty service. The dude even yelled at me at one point. Finally , he made believe his camera” was down”, so he couldn’t finish the 2 minute inspection process. There are lots of choices for you to patronize. I would suggest ANY other place. He ruined my day.
-
September 2019 by Paul Martinez
Best body men in the business, good prices great work, actively support local charities. Highly recommend
