AutoZone Auto Parts in White Plains, NY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is normally great, with excellent service staff who are professional and pleasant. They often help customers carry their purchases to their cars and explain the differences between brands and performance. However, the store was recently unable to assist a customer with a battery issue, as they lacked the necessary equipment. Despite the inconvenience, the staff seemed unphased. Overall, the store is highly rated, with customers praising the clean environment, helpful workers, and great customer service.
Great help here, they know cars and they know their parts. I can always get what I need here.
August 2024
Great store normally. But seems they currently don’t have a battery tester and don’t know when they are getting a new one. They don’t seem troubled by this. As a customer showing up with a battery issue on their platinum duralast I was of course upset that they turned me away. But they were unphased. Terrible service... read full comment
April 2024
Excellent service staff. Helped me in carrying the auto parts i bought to my car and explained patiently the difference between brands and performance.
