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November 2023 by Abigail Kuznetzow
The woman Sarah, she’s an employee at the white plains location… she deserves a raise. She was the only worker there for a while and she was doing a fantastic job at helping multiple different people at once. Then dealing with me, someone who is justing getting into motorcycles and just starting to learn. She was so patient with me and even invited me out for a ride when I get my license. 10/10 costumer service 10/10 on education and 10/10 on patience! Thank you Sarah!
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November 2023 by Shelby V.
Wow I had never been to cycle gear before but I'm so glad I found this place today especially since they're open on Sundays! I needed motul oil for my Ducati and I walk in to these super kind super helpful staff. Sarah and Kostas were able to help myself and my friend pick up a few necessities for our bikes and honestly they were just awesome. Not only did I fix my bike problsms, but I also left with a couple local ride recommendations! It's nice being a women rider and having a women who knows bikes help you since biking is so male dominated, but everyone on staff was helpful and knew their stuff. Thanks so much y'all! My day was savedThey have a large parking lot so you can bring your friends too (or fix your bike outside)
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November 2023 by Claudio Cabezas
This store is the best out there and it's all do to the fantastic customer service that their team provides. The store manager Sarah was very helpful and provided a lot of great advice for a squid like myself. I'll be coming back here.
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November 2023 by Andrew Spriggs
Sarah by far has the best costumer service and knowledge of any cycle gear employee I have ever done business with. She made us feel safe and got me completely set up with new gear with out crushing my bank account. She even went steps farther to come into the parking lot and help install some of the purchases. She was a 10/10! I will only be going back to see her at cycle gear!
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November 2023 by Taylor Ingram
Me and my buddies came in to get one of our road dogs some gear. We all ended up buying stuff naturally, but the sales woman (Sarah) was fantastic. She came out looked at our bikes and got us fitted with some luggage. We ended up staying there for over an hour. I live in Rhode Island and will be coming down to this store from now on. 100% recommended you stop here if you can.
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November 2023 by Carl Ellyn
Bought a ton of stuff yesterday. Eddie was fantastic and incredibly helpful and patience. This is the store to go to. My only regret was I didn't offer a tip for installing my Cardo system!
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October 2023 by Tara Blauvelt
Brought my 8 year old son in to get a helmet. The women who helped us was super nice and very helpful. She was so kind to my son and helped him find the size and color he was looking for. I highly recommend them for all your cycle gear needs. We will definitely be going back!!
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September 2023 by Po Patra Akrakul
I've been here a few times and always received excellent service.Sarah took the time to help us with a helmet fitting and patiently answered all of our new rider questions. Her enthusiasm and desire to help us through our selection process really made the experience memorable. I hope corporate realizes how much value hiring personalities like hers really adds to their bottom line.We are definitely coming back to add to our growing gear collection!
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September 2023 by Vincent Musollino
I purchased a helmet and a pair of gloves at the White Plains New York Cycle Gear, I was assisted by a phenomenal salesperson, her name was Sarah. She was knowledgeable, well informed about motorcycling, a great sense of humor, and she was well spoken and Incredibly helpful. I will absolutely go back to the store again and see Sarah for my motorcycle needs
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September 2023 by roselio7
I called the Cycle Gear store in White Plains for a hard to find tire to see if they had it in stock. Sarah was able to check and confirm that they had it in stock. I explained to her that I would be coming from far(an hour away) and asked if it was possible to set it aside for me, she said she would put my name on it and when I arrived to ask for it. When I arrived the tire was there set aside just like she promised. Great customer service!
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September 2023 by RODNEY WASHINGTON
To say that Cycle Gear and RevZilla are technically the same company they differ in many ways. What they both have in common is the so totally awesome staff. They are phenomenal. All are guru’s of information. They’re accurate and confident with every answer. They are just about a sale, but they make you feel it’s their priority to match you with the best item depending on your circumstance and to avoid you from having g an errors. I’ve met most of the staff and I haven’t felt such a warm spirit anywhere else in this state. From managers like Sarah, Chris, and Alex who I’ve gotten to know by first name, are true priceless individuals who make the entire shopping experience fun, insightful, instructive, and assuring. They are also patient for people like me who get off close to closing time and they never rush me or make me feel like I’m holding them up. Allowing me to take my time and properly select the right item for which I came and still suggest things based on my circumstance at that time. They accurately refer to different reliable vendors with great reputations, great work, and outstanding quality and customer service. I think the entire Cycle Gear and RevZilla team is the best out there, according to the market by which they serve
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August 2023 by Bryan Lavetan
This is the best place for anything motorcycle.Staff is super friendly and helpful. They have helmets, gear oil, jackets, speakers, and tons more. Plenty of good deals on stuff.Sarah and Eddie helped me size a helmet. They were incredibly knowledgeable. I felt much more comfortable with my purchase thanks to them.
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August 2023 by Maria Gardon
As a passenger, I needed to find a place to purchase a jacket and helmet for a weekend trip and this place popped up. It’s my first time buying gear, so I was super hesitant and nervous about walking in here by myself.Initially, I did a quick search on their website and reserved a few pieces to try on and purchase if I was happy with them. However, when I got to the store, that all changed. I ended up trying various pieces and left feeling completely satisfied with my purchase.Staff was welcoming and super helpful, especially Jordan. Since I wasn’t sure how jackets or helmets should fit, she was able to guide me through the store and offer advice on how gear fits and all of their features. Although it was a little busy, Jordan made sure to check up on me and answer any questions I had regarding equipment. She even mentioned that if there’s something in store that I really liked, but they didn’t have my size in stock, they could have the item expedited to their store.By the end of my visit, I was thoroughly satisfied with my experience. The staff are super knowledgeable of their products and are able to make recommendations for alternative pieces to fit your budget. I definitely recommend this store to anyone, especially first timers, looking for gear.
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August 2023 by MrPlaynintrafik
Sunday is usually bike day but my son in law needed a leather jacket going into the colder weather. He, my son and myself stopped into our white plains location and because he got such a great deal, i ended up getting one too.We all shop that location instead of buying online because the staff is so unique, friendly, and knowledgeable.Keep up the great work!
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August 2023 by Laicey Rochester
I recently had the pleasure of visiting Cycle Gear in White Plains, and I must say, my experience exceeded all expectations. From the moment I walked through the doors, it was clear that this establishment was dedicated to providing top-notch customer service and a vast selection of high-quality products. Upon entering the store, I was greeted by friendly and knowledgeable staff members who were eager to assist me. They were genuinely passionate about motorcycles and gear, and their expertise was evident as they guided me through the store's extensive inventory. Whether I had questions about helmets, jackets, or accessories, they were patient, attentive, and provided valuable insights to help me make informed decisions.
