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January 2024 by Alex Delgado
Miserable rude staff that just watches you as you shop. No offer to help or a hello. Just makes me jump out my seat to buy at MSRP.
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January 2024 by Derek Murphy
Phil was a superb team member that made a hectic Christmas shopping day Very calm.
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December 2023 by Sean Melly
Rob showed my son and daughter basketball shoes . He was very knowledgeable and great fun even showing my daughter how to box out. He made our experience fun
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November 2023 by Giovanni Abbate
Roberto help my son find the soccer cleats he need. He took time to measure his shoe size and find the cleats that he liked. He then asked if they fit good. Overall very helpful and great costumer service.
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November 2023 by Kitchen-Koncerts
i came to return an item very simple and purchased another item and they exchanged instead of returning it became a whole to do to undo everything -the managers /clerks are just just downright unpleasant -they need to understand customers should be valued and greeted with a smile - They validated my parking ticket and said its only for 1 hour did not work . Dont bother supporting this store they Dont care about customers !
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October 2023 by Jenn
We went here looking for an ice hockey item and were surprised to see for a sporting goods store they had 1/2 an aisle. My husband and son were pleased with the golf section and the golf simulator, but if you're looking for anything ice hockey related look elsewhere.
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September 2023 by rashid khan
One of the worst customer service. They don’t care if you make a purchase or not. I asked someone for help to find me court shoes for squash, he proudly said he never heard of squash and they don’t sell those shoes, laughed and left. Ultimately I had to find third salesperson who was helpful and actually found me court shoes. But overall took me an hour to find one pair of court shoes, I literally had to convince them to sell me the shoes because I needed the shoes. Terrible experience
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August 2023 by Jason Velez
I recently went to make a purchase at Dicks and was treated rudely at check out. The associate couldn’t even look me and the eye and greet me like a normal human being. They looked miserable and provided atrocious customer service. I have spent a good deal of my money at Dicks in White Plains. Do not waste your money at this location unless you want to be treated like yesterday’s trash.
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August 2023 by Jason V.
I recently went to make a purchase at Dicks and was treated rudely at check out. The associate couldn't even look me and the eye and greet me like a normal human being. They looked miserable and provided atrocious customer service. I have spent a good deal of my money at Dicks in White Plains. Do not waste your money at this location unless you want to be treated like yesterday's trash.
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August 2023 by Taza Gul Kamran
Worst experience ever. Everyone working there is super rude judgmental mean and disrespectful. This place needs to close
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July 2023 by Taz G.
just went there today and each and everyone working there is rude, disrespectful, mean and straight up racist.No one give any directions to where a particular product is and if you ask them for help they will even judge you for your appearance.worst experience ever.
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July 2023 by Soraya Smith
The representative in the sneaker section just handed the box of sneakers (1 shoe in box) to my son. My son had to ask where the other shoe was. The rep told him the last one was on the wall!??? When checking out, the cashier found that these were two different sizes. We waited for another rep. to get the shoes for 7min. for him to come back and review the shoe label then go to the back again. Finally, they got another cashier to tell us that they could not find the correct shoe size.During our checkout process, we purchased $300 worth of items and the cashier slapped the clothing on the counter unfolded, asked if we needed a bag and then handed it to us. I had to ask her to fold the clothes (as they were given to her).To make matters worse, the parking ticket the supposedly validated did not work (not validated) at the parking Pat booth.Terrible customer service! I advised the supervisor, Charlie, about most of this before I left the store.
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July 2023 by Andrew B.
Pressed the help button and waited over 20 minutes, finally went to the registers - someone said they'd come over to meet me. After another 15 minutes I gave up and left. The person who said he'd come over was standing outside with another employee watching videos on their phones.
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June 2023 by Ryan Nowak
$3 to park and then their selection of items is terrible. They don't even carry proper hats to shade the sun off your neck/face when doing outdoor activities. Complete waste of money and time.
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June 2023 by Kumud Jindal
Generally disinterested staff. Even when the place is just about empty and there are more workers than customers.And at least twice now the “validation“ for parking does not work and you get ripped off for three dollars for parking there.
