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March 2024 by Doris Bradford
Excellent???
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March 2024 by Filipo Maseti
Coffee is so weak... Is like paying four dollars for a cup of dirty water...
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February 2024 by Christina lw Morales
Wheelchair accessibility: Blessings
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February 2024 by Bryan Rivera
Facilities are filthy, staff are rude, order was incorrect, and paying customers are not allowed to use the restroom.Will never return to this location moving forward.
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January 2024 by Karessa Marshall
HOT CHOCOLATE WITH WHIP CREAM N GLAZED DONUTS WERE FRESHLY MADE, CLEAN STORE,, THANKS
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December 2023 by WILLIAM TERRACIANO
Good, fast, friendly service, but it is in the heart of town and I prefer the 24 hr DD @ 570 Mamaroneck which has a large parking lot behind the
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November 2023 by Anny M
I order online , and taking forever to get my order , I have to take my bus , i told the worker I come back the next day , I come back and this guy was a pain in the neck , he don’t even trying to help me , I ask for his name and he don’t want to told me , so I hope ?? some manager read this and talk to the worker , this happen last Tuesday at 11: 38 am and it’s was a men
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November 2023 by Pat W
I just witnessed a women return her coffee mentioning that it dosn't taste like her usual order. She was not aggressive or causing a scene as far as I could tell. The young male employee argues with her saying she ordered an additive which she denied. Moments later a women walks in, overhears and says "that's my coffee". On top of this, he did not apologize or express anything other than dismissal. I rarely visit this location as the change in customer service is noticeable. When you go, pay attention to how they treat customers other than yourself. It's really telling.
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September 2023 by Jackie Paulino
This place is disgusting and dirty filthy!!! Filled with flies every where. These people are so unprofessional and rude we placed an order spent $30 they completely forgot to give it to us all the items. We had to go back and show our receipt and they still were apprehensive. After all this as i was walking out we saw a mice runing out ?They were ridiculously rude. Will never go and I do not recommend.
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September 2023 by King Of New York
Miserable staff. Fly infestation. Pretty sure got a stomach virus from this location.
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July 2023 by Arshid Tariq
Filthy place and rude employees. Just visit them and you will know why I give them 1 star.
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July 2023 by Miles D.
I never leave negative reviews for places, but my experience this morning warrants one. I asked for a medium iced coffee. The man behind the counter asked how I wanted it, so I told him just a regular iced coffee no cream or sugar. He said they require at least 2 sugars per medium coffee, so I obliged after going back and forth for a minute explaining I just wanted their basic, plain iced coffee with nothing extra. When my order came, he handed me 2 medium iced coffees packed to the brim with sugar. I shook/stirred the drink and was still having to chew sugar grains. I told the employee I only ordered one coffee, but was charged for two. I told him either take one coffee off my card or give me both coffees. He was unable to redo the charge to my card, and said because I only ordered one coffee I would only get one coffee. I told him I paid for two and could give the other to a friend, but he took it behind the counter and wasn't able to give it to me. Meanwhile, the employee was arguing with a fellow employee behind the counter as they prepared drinks/food. I was just very confused by the whole experience, and shocked at the lack of customer service.
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May 2023 by Andrea Barrios
I despise workers that think they can be slick and take advantage of people because they think a language barrier is an excuse for “making honest mistakes”. I went into this DD for a box of hot Joe and a dozen donuts for a corporate event. The young lady at the register was about to charge me $83 for this and she only corrected it because I asked. She proceeded to overcharge me regardless and I can only assume it was on purpose. She overcharged me for a box of Hot Chocolate instead of Joe which is at least $6 more! Does she think customers are dumb? I complained to her face, was given some $ back from the register, not back on the card I just used and her co worker admitted to me that she is tired of the cashier doing that: acting dumb and over charging people on purpose. NOT OKAY! This place needs management to prioritize morals, consider a new cashier with better listening skills and maybe hire more people for busy mornings because this order took 25 minutes for no reason. Don’t come here and consider shopping at another Dunkin facility !!
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April 2023 by Gail Harris
This location is Always dirty. Large roaches and flies that are noticed. Perhaps, since it's near a busy bus stop, CLOSE the DOOR.
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April 2023 by FB Cruz
Great to drop in and out, this not a location intended to hangout. Convenient on foot, normal peak hours are handled fairly quickly. No drive thru.