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March 2024 by J Chevallet
How do you justify a $10 shake but it's not blended properly? Unreal, experience never coming back to this place.
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January 2024 by Monique Frett
I had the Strawberry and Chocolate Cookies n Cream. That Chocolate Cookies n Cream was good.
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October 2022 by Daisy T.
Staff is rude and small ice cream is $8.90.not worth at all.
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September 2022 by cheyenne martin
I order a milkshake from them and it came out very milky the shake basically taste like soup. So I ask them if they could make it over and the second batch they made me came out the same way. I was upset that I wasted my money never again !
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September 2022 by Joanna Rogers
Whilst shopping at the Westchester there’s nothing better than stopping here to get an ice cream or smoothieThe owner is always so polite and welcoming , he is always sure to be professional and helpful 10 star service !!!!!The store is clean and smoothly run by the owner and staff
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May 2022 by Andrew T.
$10+ for a drink that's mostly crushed up ice is too rich, even for my blood. $9 for a small ice cream cone? For whatever reason, but I assume to obfuscate it for a casual mall-goer -- Häagen-Dazs does not post the prices on their menu. It tastes fine, albeit a bit watered down. But certainly not worth $10+ for a small drink.
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August 2021 by Jorge Harrington
This ice cream parlor is fantastic! My preferences and dietary restrictions have always been met with enthusiasm by the employees.
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July 2021 by Alexandra Leighton
Despite having been closed for a good 10 minutes already, the gentleman treated me as if the store was open. Only after I asked if I could order one of these new coffee ice cream beverages did I notice all ice cream has already been stored for the evening. I wanted a fountain coke, and I got a great one made for me just how I like it with a big, genuine smile. The product a d the people here deserve high praise.
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April 2021 by Elisha M.
Absolutely absurd. I bought a small strawberry banana smoothie and the cost came out to $9.24. I mean, what!! I could buy two whole tubs of ice cream with that money! My smoothie tastes like pineapple- I mean... hello! I ordered a strawberry banana! My friend got a cookies and cream milkshake for the same price too. She took two sips and that stuff was gone. Nothing in that cup but whipped cream. Very dissapointed haagen daz, very dissapointed.
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March 2021 by Elisha M.
I mean, this is absolutely absurd. I bought a small strawberry banana smoothie and the cost came out to $9.24. I mean, what!! I could buy two whole tubs of ice cream with that money! My smoothie also tastes like pineapple- I mean... hello! I ordered a strawberry banana! My friend got a cookies and cream milkshake for the same price too. She took two sips and that stuff was gone. Nothing in that cup but whipped cream. Very dissapointed haagen daz, very dissapointed.
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February 2021 by Dipika Kaushik
Delicious and well made.Pricy though9.50 for a large milk shake
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April 2020 by Fatima Bravo
Just have to tell them you want a shake thick. Häagen-Dazs workers, have protocols to follow. Ice cream must be weighed and if expensive, its because its not a cheap ice cream. Its located in an expensive mall people full of expensive stores & a famous brand, always have to hear people complaining of prices. This place is great!
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January 2020 by Oneisha H.
I was at this location yesterday the guy working was rude and unfriendly. I ordered a coffee Frappe and he proceeded to make me a milkshake there was no coffee in my coffee frappe which there normally is as I've gotten this drink numerous times, he then told me they don't put actual coffee in it only ice cream and that I was wrong and didn't know what I was talking about and if I didn't like it throw it out. He went to the register took a refund out took the drink out of my hand threw it in the garbage next to me and said here now leave. Absolutely horrendous customer service.
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July 2019 by Chrissy Garcia
I love Haagen Dazs ice cream but I refuse to eat from this place! Every time I go there, the staff never wears gloves! I asked the staff to put gloves on one time and she caught an attitude so I walked out.Their hands directly touch the ice cream all the time. When they struggle to scoop the ice cream and their hands hit the food or fingers touch, then grab money and go back to scooping ice cream. I saw the manager come from the back area, wipe sweat from his forehead and start scooping ice cream. The women have chipped nail polish/tips and rings, touch their face or other stuff and they still scoop ice cream with no gloves and without washing their hands.It’s absolutely disgusting. I keep passing by hoping to see better food handling practices but nothing changes. I been to other Haagen Dazs shops and they all wear gloves except for this one. I don’t eat from here, it’s only a matter of time before they get someone sick.
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June 2019 by sher bear
Still my favourite ice cream but I think over the years the quality has not been the same. It seems "watered down" now.
